Digital Media Support Technician

Leeds Trinity University; Leeds; On-site; GBP 28,000 - 36,000; Full time

Job summary

Leeds Trinity University is seeking a proactive Digital Media Support Technician to support the development and use of digital media production software across the University. This role helps staff and students create engaging teaching materials and develop employability skills.

You will deliver training workshops, develop guidance materials and knowledge-base resources, evaluate and promote digital media tools (including generative AI), and ensure a high-quality user experience across

Qualifications

• Excellent communication and organisational skills.
• Passion for digital technologies.
• Experience supporting software users.

Responsibilities

• Support development and use of digital media production software across the University.
• Provide training workshops, create user guides and knowledge-base resources.
• Promote digital media tools (including generative AI) and embed innovative digital practices across the University.

Job description

We are seeking a proactive and enthusiastic Digital Media Support Technician to support the development and use of digital media production software across the University. This exciting role will help staff and students create engaging teaching materials, develop employability skills, and explore innovative approaches to learning and assessment.

You will support the evaluation, implementation and promotion of digital media tools, including generative AI technologies. You'll work closely with academic and professional services colleagues, software suppliers and students to provide training, create user guides and knowledge base resources, and ensure a high-quality support experience.

The successful candidate will have excellent communication and organisational skills, a passion for digital technologies, and experience of supporting software users. You will play a key role in promoting digital media solutions, delivering training workshops, developing guidance materials and helping embed innovative digital practices across the University.

Closing date for applications: 16th October 2026

Interviews for this/these posts are expected to take place w/c 26th October 2026.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.