Digital Loyalty Project Lead — Retail Tech (6 Months)

Harvey Nash Group; West Midlands; On-site; GBP 92,000 - 129,000; Full time

Job summary

Harvey Nash Group is seeking an experienced Digital Project Manager for a loyalty/marketing apps upgrade and migration project in the West Midlands. You will lead the technical workstream, coordinating internal teams and external suppliers to deliver a retail/consumer apps solution.

The role focuses on loyalty programmes, stakeholder engagement and driving delivery for a 6-month contract outside IR35. Strong delivery leadership and collaboration with cross-functional teams are essential.

Qualifications

• Experience delivering technology solutions within retail/consumer apps.
• Exposure to loyalty programmes or customer incentives is ideal.
• Ability to engage with demand stakeholders and translate needs into delivery plans.
• Strong track record delivering projects on time and within scope.

Responsibilities

• Lead the technical workstream for the loyalty transformation initiative.
• Coordinate upgrade and migration within the Customer Loyalty programme.
• Work with internal development teams and third-party suppliers to deliver.

Skills

Project management

Stakeholder management

Loyalty programs

Technical leadership

Job description

Harvey Nash Group is seeking an experienced Digital Project Manager for a loyalty/marketing apps upgrade and migration project in the West Midlands. You will lead the technical workstream, coordinating internal teams and external suppliers to deliver a retail/consumer apps solution.

The role focuses on loyalty programmes, stakeholder engagement and driving delivery for a 6-month contract outside IR35. Strong delivery leadership and collaboration with cross-functional teams are essential.