Digital Learning & Technology Lead

St John Ambulance; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and pension

33–38 days holiday

Cycle to work scheme

Electric Vehicle Scheme

Wellbeing portal

Discounts

Job summary

St John Ambulance is seeking a Digital Learning & Innovation Lead in the United Kingdom to shape the future of learning through digital technology. You will lead the digital learning strategy, manage the LMS and learning tech roadmap, and drive innovative digital solutions across education, commercial and volunteer training portfolios.

Collaborating with Education, Commercial, Digital, Technology and operational teams, you will turn ideas into practical learning solutions, measure impact and

Qualifications

• Significant experience leading digital learning or digital transformation within a complex organisation.
• Proven track record owning or optimising an LMS with focus on learner experience and business needs.
• Experience delivering digital/blended learning products from concept to launch and continuous improvement.
• Excellent stakeholder management and ability to collaborate across education, technology, commercial and operations.

Responsibilities

• Lead and deliver the digital learning and innovation strategy aligned to organisational priorities.
• Own the LMS and learning technology roadmap, improving functionality, accessibility and learner experience.
• Shape and develop innovative digital/blended learning products delivering high-quality experiences.
• Collaborate with Education, Commercial, Digital, Technology and Data to turn learning needs into digital solutions.

Skills

Digital learning

LMS ownership

Stakeholder management

Team leadership

Educational technology

AI in learning

Job description

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

As Digital Learning & Innovation Lead, you’ll play a pivotal role in shaping the future of learning at St John Ambulance. You’ll lead our digital learning strategy, driving the development of innovative, accessible and engaging digital and blended learning experiences across our commercial, community and volunteer training portfolios. With responsibility for our Learning Management System (LMS) and wider learning technology roadmap, you’ll ensure our digital platforms and products deliver an outstanding learner experience, support educational excellence and enable us to reach more people in new and innovative ways.

Working collaboratively across Education, Commercial, Digital, Technology and operational teams, you’ll turn ideas and emerging technologies into practical learning solutions that improve how we deliver, measure and grow our education offer. You’ll lead and inspire a specialist team, influence senior stakeholders and champion innovation, from AI-enabled learning to new digital products, using insight and data to drive continuous improvement. This is an exciting opportunity to make a real difference to the future of learning at St John Ambulance, helping us deliver our mission through the power of education and technology.

About You

We’re looking for someone who is passionate about the potential of digital learning and technology to transform education. You’ll bring:

• Significant experience leading digital learning, learning technology or digital transformation initiatives within a complex organisation.
• Strong experience owning, implementing or optimising a Learning Management System (LMS), with a focus on learner experience, educational outcomes and business needs.
• A proven track record of developing and delivering digital and blended learning products, from initial concept through to launch, evaluation and continuous improvement.
• Excellent stakeholder management and influencing skills, with the confidence to build relationships and work collaboratively across education, technology, commercial and operational teams.
• Experience leading, motivating and developing specialist teams, creating an environment where people can innovate, collaborate and deliver their best work.
• A forward-thinking approach to innovation, with an interest in emerging technologies such as AI, adaptive learning and automation, and the ability to turn new opportunities into practical solutions.

About the Role

As Digital Learning & Innovation Lead, you’ll have the opportunity to shape how St John Ambulance delivers education through digital technology. You will:

• Lead and deliver our digital learning and innovation strategy, ensuring it supports our organisational ambitions, educational priorities and commercial growth.
• Take the lead on our LMS and wider learning technology roadmap, driving improvements to functionality, accessibility, governance and the overall learner experience.
• Shape and oversee the development of innovative digital and blended learning products, ensuring they deliver high-quality, engaging and effective learning experiences.
• Work closely with colleagues across Education, Commercial, Digital, Technology and Data to turn learning needs into effective digital solutions and drive organisation-wide transformation.
• Explore and champion emerging technologies and new ways of learning, using data, insight and learner feedback to identify opportunities for innovation and continuous improvement.
• Lead, inspire and develop a specialist team, building digital learning capability across the organisation and helping St John Ambulance reach more learners through scalable, innovative education.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.