Digital Learning & Development Coordinator

TCES; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

TCES is seeking a digitally-savvy learning & development specialist to produce and deliver high-quality digital training for diverse staff. The role involves collaborating with HR to enhance training courses and managing the Learning Management System. Ideal candidates will have strong IT skills, excellent communication abilities, and a creative approach to learning design.

Benefits

Competitive salary and commission

33 days holiday (including bank holidays)

Comprehensive induction and CPD opportunities

Employee Assistance Programme (EAP) and counselling

Gym & Active Health discounts

Qualifications

• Experience with MIS, HRIS, LMS, and prior use of Learning Pool is desirable.
• Experience in customer service-facing roles.
• Proactive and innovative, capable of collaborating across disciplines.

Responsibilities

• Produce and deliver high-quality digital and virtual training opportunities.
• Support the development of the organisation's skillset.
• Collaborate with HR professionals to digitalise and modernise training courses.

Skills

Proficient IT skills

Excellent written and verbal communication skills

Accuracy and attention to detail

Creative flair for designing engaging learning experiences

Problem-solving

Tools

MIS

HRIS

LMS

Learning Pool

Job description

Are you someone who can be innovative in designing modern, engaging training?

Do you excel in working with systems and software, to deliver training accessible to all learner types?

We are seeking a digitally-savvy learning & development specialist, with the ability to produce and deliver high-quality digital and virtual training opportunities for our diverse staff base. You will support the development of our organisation's skillset and help us deliver unique educational therapeutic provision to highly complex young people. You will collaborate with HR professionals to digitalise and modernise our training courses and lead the management of our Learning Management System (LMS), analysing its use by learners.

You will be a problem solver, finding digital solutions to barriers to training.

Essential requirements to be successful in the role are:

• Advocate for young people, with values aligned to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all differences; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
• Proficient IT skills, including experience with MIS, HRIS, LMS, and prior use of Learning Pool is desirable.
• Excellent written and verbal communication skills, with experience in customer service-facing roles.
• Accuracy and attention to detail, with a creative flair for designing engaging learning experiences, both face-to-face and online.
• Proactive and innovative, capable of collaborating across disciplines and working flexibly and independently.

About The Complete Education Solution (TCES)

TCES is an independent social enterprise providing specialist therapeutic education based in London and nationwide through the TCES National Online School. We support neurodiverse young people aged 7 to 19 with special educational needs and disabilities, including autism, social emotional and mental health needs, emotional-based school avoidance, and related disorders. Many of our pupils have experienced multiple placement breakdowns and significant trauma, often resulting in challenging behaviour. Typically, students have been excluded from other provisions multiple times before reaching us and have had significant periods out of education.

Pupils learn at our two day schools, our specialist Nurture Primary school, through our Create in the Community service, or within our National Online School. Our Create services support the most complex pupils with highly differentiated, personalised therapeutic education programmes focusing on developmental milestones. Our goal is for pupils to transition from Create into mainstream provisions when ready.

In return, we offer:

• Competitive salary, commission, and terms, with 33 days holiday (including bank holidays).
• An opportunity to contribute to positive outcomes for pupils with SEMH and ASC in a leading provider of specialist education.
• Comprehensive induction, excellent CPD opportunities, and individual Learning & Development Plans for career growth. Regular staff wellbeing days.
• Support and wellbeing benefits, including Employee Assistance Programme (EAP), counselling, medical contribution, and rewards platform.
• Gym & Active Health discounts.

To apply:

Please apply through the link provided.

TCES is committed to safeguarding and promoting the welfare of pupils. All staff must pass relevant checks, including references, medical clearance, and DBS disclosure.

TCES is an equal opportunity employer.