Digital Infrastructure Lead — Flexible, Secure IT & DR

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 70,000 - 90,000; Full time

Job summary

East and North Hertfordshire NHS Trust is recruiting a Digital Infrastructure Lead to oversee operating systems, databases and infrastructure hardware, ensuring security and robust IT services across the trust.

The role manages 2nd and 3rd line support teams, drives strategy for business continuity and disaster recovery, and aligns IT operations with NHS standards and trends. The post emphasizes service reliability and patient-focused care.

Qualifications

• Experience leading IT operations and managing service delivery teams.
• Knowledge of IT security for infrastructure solutions.
• Ability to oversee 2nd and 3rd line IT support teams.

Responsibilities

• Resolve incidents promptly via the service desk and manage escalations.
• Provide and maintain a hosting environment for computer room equipment.
• Ensure back-up, security procedures, antivirus, and disaster recovery capabilities.
• Develop business continuity strategies for major corporate systems.

Skills

IT operations

Leadership

2nd/3rd line support

Security management

Job description

East and North Hertfordshire NHS Trust is recruiting a Digital Infrastructure Lead to oversee operating systems, databases and infrastructure hardware, ensuring security and robust IT services across the trust.

The role manages 2nd and 3rd line support teams, drives strategy for business continuity and disaster recovery, and aligns IT operations with NHS standards and trends. The post emphasizes service reliability and patient-focused care.