Digital Implementation Manager – UAT Lead

The Boots Company PLC; Nottingham; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discounts for you

Enhanced parental leave pay

Employee Assistance Programme

Job summary

Boots is seeking a Digital Implementation Manager - UAT Lead in Nottingham to set the UAT strategy and lead testing across the Boots App and a major digital transformation programme. Reporting to the Head of Digital Implementation, you will guide a talented team of eight, ensuring that our digital offerings meet the highest standards of quality and readiness.

You will transform customer journeys, manage readiness, and partner with delivery teams to ensure deadlines are met while maintaining

Qualifications

• Proven track record of leading complex UAT or business testing for customer-facing digital change.
• Strong people leadership skills, including managing and developing team members.
• Ability to align business testers, subject-matter experts, technology teams, and suppliers around clear priorities.
• Confident communicator comfortable engaging with stakeholders at all levels.
• Highly organised with the ability to balance multiple priorities and meet deadlines.

Responsibilities

• Setting the UAT strategy, standards, and integrated test plan across both workstreams.
• Transforming customer journeys and business requirements into risk-based test coverage and acceptance criteria.
• Leading UAT readiness, ensuring environments, data, access, and resources are in place.
• Managing progress reporting, defect triage, escalation, resolution, and retesting.
• Holding delivery teams and partners accountable for agreed actions, evidence, and timescales.

Skills

Proven track record of leading complex

Strong people leadership

Align testers and teams around clear

Confident communicator

Highly organised

Jira

Tools

Jira

Job description

Role: Digital Implementation Manager - UAT Lead

Contract: 24-month fixed-term contract

Shift pattern: Full time on site

Salary: Competitive

Location: Nottingham

Are you ready to make a significant impact in the digital landscape? Join Boots as a Digital Implementation Manager - UAT Lead in Nottingham, Beeston, and be part of a team that is dedicated to delivering care, confidence, and connection to our customers.

In this pivotal role, you will set the UAT strategy and lead business testing across the Boots App and a critical digital transformation programme. Reporting to the Head of Digital Implementation, you will guide a talented team of eight, ensuring that our digital offerings meet the highest standards of quality and readiness.

What you'll be doing

• Setting the UAT strategy, standards, and integrated test plan across both workstreams.

• Transforming customer journeys and business requirements into risk-based test coverage and acceptance criteria.

• Leading UAT readiness, ensuring environments, data, access, and resources are in place.

• Managing progress reporting, defect triage, escalation, resolution, and retesting.

• Holding delivery teams and partners accountable for agreed actions, evidence, and timescales.

What you'll need to have (our must-haves)

• Proven track record of leading complex UAT or business testing for customer-facing digital change.

• Strong people leadership skills, including managing and developing team members.

• Ability to align business testers, subject-matter experts, technology teams, and suppliers around clear priorities.

• Confident communicator comfortable engaging with stakeholders at all levels.

• Highly organised with the ability to balance multiple priorities and meet deadlines.

It would be great if you also have

• Knowledge of testing mobile apps, e-commerce platforms, or other high-volume customer-facing digital services.

• A track record of developing UAT capability and coaching others.

• Familiarity with Jira or similar test and defect-management tools.

Where your brilliance can take you

At Boots, we believe in nurturing talent and providing opportunities for growth. Your contributions will not only impact our customers but also pave the way for your career development within our dynamic organisation.

Rewards designed for you

• Boots Retirement Savings Plan (up to 12% company contribution)

• Generous employee discounts for you and a family member

• Enhanced maternity/paternity/adoption leave pay

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.