Digital Implementation Manager - UAT Lead

Boots UK; Nottingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Boots UK in Nottingham/Beeston is seeking a Digital Implementation Manager - UAT Lead to set the UAT strategy and lead business testing across the Boots App and a major digital transformation programme.

Reporting to the Head of Digital Implementation, you will guide a team of eight, aligning testers, SMEs, technology teams and suppliers around clear priorities to deliver high-quality digital services ready for release.

Qualifications

• Proven track record of leading complex UAT or business testing for customer-facing digital change.
• Strong people leadership skills with experience developing team members.
• Ability to align business testers, SMEs, technology teams and suppliers around clear priorities.
• Confident communicator with stakeholders at all levels.

Responsibilities

• Setting the UAT strategy, standards, and integrated test plan across both workstreams.
• Transforming customer journeys and business requirements into risk-based test coverage and acceptance criteria.
• Leading UAT readiness, ensuring environments, data, access, and resources are in place.
• Managing progress reporting, defect triage, escalation, resolution, and retesting.
• Holding delivery teams and partners accountable for agreed actions, evidence, and timescales.

Skills

UAT leadership

Test strategy

Stakeholder engagement

People leadership

Communication

Organization

Tools

Jira

Job description

Role: Digital Implementation Manager - UAT Lead, Are you ready to make a significant impact in the digital landscape? Join Boots as a Digital Implementation Manager - UAT Lead in Nottingham, Beeston, and be part of a team that is dedicated to delivering care, confidence, and connection to our customers. In this pivotal role, you will set the UAT strategy and lead business testing across the Boots App and a critical digital transformation programme. Reporting to the Head of Digital Implementation, you will guide a talented team of eight, ensuring that our digital offerings meet the highest standards of quality and readiness. What you'll be doing

• Setting the UAT strategy, standards, and integrated test plan across both workstreams.
• Transforming customer journeys and business requirements into risk-based test coverage and acceptance criteria.
• Leading UAT readiness, ensuring environments, data, access, and resources are in place.
• Managing progress reporting, defect triage, escalation, resolution, and retesting.
• Holding delivery teams and partners accountable for agreed actions, evidence, and timescales.
• Proven track record of leading complex UAT or business testing for customer-facing digital change.
• Strong people leadership skills, including managing and developing team members.
• Ability to align business testers, subject-matter experts, technology teams, and suppliers around clear priorities.
• Confident communicator comfortable engaging with stakeholders at all levels.
• Highly organised with the ability to balance multiple priorities and meet deadlines.
• It would be great if you also have Knowledge of testing mobile apps, e-commerce platforms, or other high-volume customer-facing digital services.
• A track record of developing UAT capability and coaching others.
• Familiarity with Jira or similar test and defect-management tools.
• At Boots, we believe in nurturing talent and providing opportunities for growth. Your contributions will not only impact our customers but also pave the way for your career development within our dynamic organisation.