Digital & Events Associate

Passivhaus Trust; Greater London; Hybrid; GBP 18,000 - 30,000; Part time

Job summary

Passivhaus Trust in the UK is seeking an experienced IT and digital coordinator. You will be the go-to person for all things tech, and you’ll also run the digital side of our events, supporting webinars, AV and hybrid formats.

Location is remote with the legal right to work in the UK, with occasional visits to our London N1 office and event venues. The role is permanent part-time (2–3 days a week) with flexible patterns.

Qualifications

• Professional experience administering WordPress/web hosts, Zoom or Teams, Microsoft 365, automation tools (Zapier), CRMs like ActiveCampaign, event AV or small non-profits is desirable.

Responsibilities

• Manage digital systems and provide team support (Microsoft 365, Zapier, CRM administration).
• Host Zoom webinars, coordinate event AV for hybrid and in-person events.
• Create digital assets for the website and support databases and video editing.
• Assist in implementing AI policy and centralised AI tools and training.

Skills

WordPress admin

Zoom/Teams

Microsoft 365

Zapier automation

ActiveCampaign CRM

Event AV

Tools

WordPress

Zapier

ActiveCampaign

Zoom

Microsoft 365

Web hosting

Job description

The Passivhaus Trust is the UK's leading Passivhaus organisation, a non-profit championing a building standard that delivers exceptionally comfortable, low-energy buildings. We support the construction industry with guidance, training and advocacy, and we're working towards 10% of new UK homes being built to Passivhaus by 2035. A capable team, reliable digital systems and well-run events are how we get there.

The role

You'll be the go-to person for all things tech, and you'll also run the digital side of our events:

• Digital systems and team support: Microsoft 365 administration, accounts and permissions, Zapier automations, user onboarding, CRM (ActiveCampaign) administration and web host and domain management
• Webinars, events and AV: hosting Zoom webinars, speaker tech checks, hybrid and in-person event tech, and working with venues and AV suppliers especially for our big annual conference of 300+ in-person and online attendees
• Digital content: help create digital assets for the website, support complex databases and some video editing
• AI and digital development: helping implement our AI policy, centralised AI tools and team training

About you

Aside from being tech-savvy, you're practical, patient and approachable, with strong troubleshooting and organisational skills. No Passivhaus or built environment knowledge is needed. Professional experience administering WordPress/web hosts, Zoom or Teams, Microsoft 365, automation tools (Zapier), CRMs like ActiveCampaign, event AV or small non-profits is desirable.

The details

• Location: Remote (you must have the legal right to work in the UK), with occasional visits to our London N1 office and event venues
• Hours: Permanent, part-time: the equivalent of 2-3 days a week, ideally spread as part-days across Monday to Friday. We're open to other flexible patterns.
• Deadline: Friday 6 November 2026

Full job description:

https://passivhaustrust.org.uk/news/detail/?nId=1621