Digital Engagement & Content Lead (Hybrid)

Crisis; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Travel season ticket loan

Cycle to work loan

Deposit to secure tenancy

Pension scheme 8.5%

28 days annual leave (pro rata)

Flexible working core hours 10am–4pm

Wellbeing leave

Diversity networks

Job summary

Crisis is the national charity for people experiencing homelessness, headquartered in London. We are seeking a Digital Channels and Content Executive to develop engaging campaigns and optimise Crisis’ digital channels across social media, email and web.

You will work with colleagues, agencies and teams to plan, create accessible content and use analytics to improve performance and reach. The role supports fundraising, campaigning and organisational objectives while maintaining high-quality

Qualifications

• Experience delivering digital content campaigns across social, email and web.
• Strong writing, attention to detail and ability to tailor content for different audiences.
• Comfort using audience insights and performance data to optimise engagement.
• Knowledge of digital accessibility principles and best practices.

Responsibilities

• Plan, create and optimise content across digital channels (social, email, web).
• Collaborate with internal teams and agencies to deliver integrated digital activity.
• Monitor and moderate social channels as required and support the Social Media Manager.

Skills

Digital content creation

Social media strategy

Copywriting

Analytics & insights

Email marketing

SEO basics

Job description

Crisis is the national charity for people experiencing homelessness, headquartered in London. We are seeking a Digital Channels and Content Executive to develop engaging campaigns and optimise Crisis’ digital channels across social media, email and web.

You will work with colleagues, agencies and teams to plan, create accessible content and use analytics to improve performance and reach. The role supports fundraising, campaigning and organisational objectives while maintaining high-quality