Digital Enablement Manager

BDO UK; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Ideas People Trust, part of BDO UK, is seeking an experienced Digital Adoption Lead to turn digital capability, including AI, into practical business value across the firm. You will work with technical and non-technical teams to identify opportunities to improve how we work and help colleagues maximize digital tools.

You’ll drive adoption of Microsoft 365, Copilot and AI-enabled workflows, delivering enablement programs, training and stakeholder engagement.

Qualifications

• Experience leading digital adoption, AI, automation or technology-enabled business improvements.
• Strong change and adoption expertise, driving lasting behavioural change.
• Strong knowledge of Microsoft stack and AI-enabled workflows, plus governance and responsible AI principles.
• Excellent problem-solving and prioritisation skills.
• Excellent stakeholder engagement and communication.
• Experience facilitating workshops and coaching colleagues.
• Collaborative approach to translate tech into business opportunities.
• Data-driven mindset focused on measuring value.

Skills

Digital adoption

AI & automation

Microsoft stack

Change management

Stakeholder engagement

Workshop facilitation

Coaching & enablement

Data-driven mindset

Tools

Microsoft 365

Copilot

AI workflows

Job description

Ideas People Trust

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We'll broaden your horizons

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to.

We'll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

About the role:

This role is focused on turning digital capability, including AI, into practical business value across the firm. Working closely with technical and non-technical teams, you'll identify opportunities to improve the way we work and help colleagues make the most of digital tools and technologies.

You will play a key role in driving adoption and enablement of Microsoft 365, Copilot, AI-enabled workflows and other digital tools. This hands-on role brings together technology adoption, change, learning and stakeholder engagement to help teams use digital tools confidently in their everyday work.

You will act as a trusted adviser, helping teams identify opportunities to improve ways of working through technology and driving the adoption of digital and AI-enabled tools across the firm. You will develop and deliver adoption strategies, lead training and enablement activities, manage projects and stakeholders, and identify capability gaps to shape targeted learning and support. You will also create and continuously improve scalable learning resources, measure adoption and business impact, champion continuous improvement and responsible technology use, and support the development of colleagues through coaching, feedback and knowledge sharing.

You’ll be someone with:

• Experience leading digital adoption, AI, automation, digital workplace or technology-enabled business improvement initiatives that deliver measurable outcomes.
• A strong understanding of change and adoption, with experience helping people embrace new tools and embed lasting changes in behaviour and ways of working.
• Strong working knowledge of the Microsoft stack, AI-enabled workflows and related technologies, alongside an appreciation of governance, risk and responsible AI principles.
• Strong judgement and problem-solving skills, with the ability to assess opportunities and balance competing priorities.
• Excellent stakeholder engagement and communication skills, with the ability to build trusted relationships and influence a wide range of audiences.
• Experience facilitating workshops, delivering enablement activities and coaching colleagues to build confidence and capability.
• A collaborative and consultative approach to translate complex technologies into clear business opportunities.
• A data-driven mindset, focused on measuring business value and continuously improve outcomes.

We're in it together

Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the‑art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

We're looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.