Digital Data, Systems & Insights Officer

South Thames College Group; Kingston upon Thames; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working policy

27 days annual leave (+ up to 8 days 


Wellbeing leave 5 days

Pension scheme

Subsidised sports facilities

Professional development

Cycle to work scheme

Job summary

South Thames Colleges Group is seeking a Digital Data, Systems & Insights Officer to support the development, enhancement, and operation of the Group's digital systems, reporting tools and data processes.

Working in the Information Development Team within the MIS function, you will build SQL queries and reports, maintain Power BI dashboards, and contribute to data flows, testing, and documentation to ensure accurate insights for learners and management.

Qualifications

• Experience developing SQL queries and data extracts.
• Experience building Power BI dashboards and reports.
• Knowledge of relational databases and data modelling.
• Experience with MS Reporting Services.

Responsibilities

• Develop and maintain SQL queries, reports, and data extracts.
• Create and optimise Power BI dashboards for management and learners.
• Design, test and document data flows across systems and integrations.
• Support and enhance reporting tools and data quality across the Group.
• Collaborate with senior developers to improve digital platforms.

Skills

SQL

Power BI

Power Apps

Power Automate

Tribal EBS

AdvancedOne Pro

Data reporting

Tools

MS Reporting Services

Job description

Here at South Thames Colleges Group, we are seeking a Digital Data, Systems & Insights Officer to support the development, enhancement, and effective operation of the Group's digital systems, reporting tools, and data processes.

Working within the Information Development Team as part of the Management Information Systems (MIS) function, you will play a key role in ensuring our core systems and reporting solutions are reliable, efficient and aligned with the needs of both Group management and learners.

You will contribute to the development and maintenance of internal applications, scripts, and system integrations, helping to enhance existing platforms through troubleshooting, functionality improvements and the delivery of new features. You will support the design and optimisation of data flows across systems, undertake testing and quality assurance activities and maintain clear technical documentation to ensure robust and effective digital solutions across the Group.

A significant part of the role will involve developing and maintaining SQL queries, reports and data extracts, as well as supporting and enhancing MS Reporting services reports and Power BI dashboards. Working closely with senior developers, you will help ensure the accuracy, consistency, and integrity of data, while supporting compliance with College policies and relevant regulatory requirements. You will also investigate data issues, identify opportunities for process improvement, and implement effective solutions that drive better insight and decision‑making across the Group.

As our Digital Data, Systems & Insights Officer, you will bring experience in supporting and maintaining relational databases, alongside strong technical expertise across a range of systems, software applications and digital platforms. You will be confident in writing and maintaining SQL queries, reports and data extracts, with proven experience of using data analysis tools to cleanse, manipulate, and interpret large or complex datasets. A meticulous eye for detail and a commitment to data accuracy will be essential, particularly when supporting KPI reporting and business intelligence activities.

It would be helpful if you have some experience of Tribal EBS and AdvancedOne Pro products, including configuration areas such as business rules, workflows, data structures and process automation. Understanding or experience of full software development lifecycle, you will be capable of supporting application development from analysis and design through to implementation, testing and ongoing support. In addition, you will have hands‑on experience developing and maintaining Power BI dashboards, Power Apps and Power Automate solutions, helping to drive data‑led decision‑making and continuous improvement across the Group.

Under Hybrid Working policy this role will be divided between home‑based working and travel to and/or work from any of the South Thames Colleges Group sites.

The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.

We are looking for hard‑working and collaborative people who can join our team and help challenge our students to achieve and progress