Digital Content Lead: Strategy, Team Leadership & Delivery

LLOYD'S REGISTER INTERNATIONAL; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

The British Heart Foundation is seeking a Digital Content Manager to lead a team of five Content Designers, setting priorities and standards for accessible, effective digital content. You will manage the pipeline, balance capacity and demand, and ensure delivery to SLAs while coaching the team for continuous improvement.

You’ll work across digital, product, UX, SEO, data and customer journey teams to improve content practice, drive strategy and enable better user experiences across channels.

Qualifications

• Experience leading content teams in large-scale digital environments.
• Proven track record delivering accessible, effective content.
• Strong expertise in content strategy, accessibility and SEO.
• Ability to use analytics to drive improvements.

Responsibilities

• Lead and develop a team of five Content Designers.
• Set priorities, standards and ways of working.
• Manage pipeline, capacity and SLAs while coaching for continuous improvement.
• Collaborate with digital, product, UX, SEO, data and customer journey teams.
• Support CMS migration and content transformation.

Skills

Content leadership

CMS management

Content strategy

SEO expertise

Analytics

Stakeholder management

Team coaching

Tools

CMS platforms

Job description

The British Heart Foundation is seeking a Digital Content Manager to lead a team of five Content Designers, setting priorities and standards for accessible, effective digital content. You will manage the pipeline, balance capacity and demand, and ensure delivery to SLAs while coaching the team for continuous improvement.

You’ll work across digital, product, UX, SEO, data and customer journey teams to improve content practice, drive strategy and enable better user experiences across channels.