Digital Content Designer – User‑Centred & Campaigns

Ofgem; Glasgow; On-site; GBP 36,000 - 46,000; Full time

Job summary

Ofgem is seeking a Digital Communications Officer for a 24-month fixed-term contract to create, review and publish high-quality website content. You will use content design principles and performance data to make complex information accessible for all users, collaborating with policy, stakeholder engagement, events and strategic communications teams.

You will craft user-centred content, support digital campaigns, and ensure content meets accessibility and publishing standards while continually

Qualifications

• Experience writing and editing online content using content design principles.
• Experience working in government communications or GOV.UK style guides is a plus.
• Ability to analyze web analytics and convert data to insight.

Responsibilities

• Develop, review, write, edit and publish content using content management systems and meet publishing deadlines.
• Support digital campaigns and content projects from concept through publication.
• Ensure Ofgem.gov.uk content is user-centred and accessible, aligned to objectives, and follows publishing standards.
• Use analytics and user feedback to improve content performance and inform decisions.
• Provide content expertise and advice to colleagues; participate in out-of-hours rota as needed.

Skills

Content design

Writing & editing

Analytics

Stakeholder mgmt

Accessibility

Tools

CMS

Job description

Ofgem is seeking a Digital Communications Officer for a 24-month fixed-term contract to create, review and publish high-quality website content. You will use content design principles and performance data to make complex information accessible for all users, collaborating with policy, stakeholder engagement, events and strategic communications teams.

You will craft user-centred content, support digital campaigns, and ensure content meets accessibility and publishing standards while continually