Digital Content & Community Engagement Apprentice

Somerset Fire; Exeter; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Flexible working arrangements

Excellent annual leave entitlement

Family - friendly policies

Free gym access and fitness coaching

Access to physiotherapy and eye care

Blue Light Membership and associated;?

Benenden Healthcare options

Access to the Firefighters Charity

Confidential wellbeing and counselling

Cycle to Work Scheme

Sports and social clubs

Job summary

Devon and Somerset Fire and Rescue Service in Exeter is offering a Communications and Engagement Apprentice role. This 18‑month fixed term, full‑time contract includes college day release and starts March 2027.

You will gain hands‑on experience across communications, digital content and public engagement, supporting campaigns, events, and how the service keeps communities safe while completing the Multichannel Marketer Apprenticeship through Exeter College.

Qualifications

• A Level 3 qualification (A Levels, BTEC or equivalent).
• Interest in communications, digital marketing and social media.
• Good digital skills and confidence using a range of online tools.
• Excellent customer service and relationship‑building abilities.

Responsibilities

• Create, edit, and publish engaging content.
• Support communication and marketing campaigns from planning through to evaluation.
• Assist with website, intranet and social media content management.
• Help produce media releases and monitor media coverage.
• Support consultation and community engagement activities.
• Assist with organising and delivering events, including staff awards and community events.
• Analyse campaign performance and contribute to reporting.
• Provide excellent customer service and work collaboratively across the team.

Skills

Interest in comms

Digital skills

Customer service

Education

Level 3 qualification

Job description

Devon and Somerset Fire and Rescue Service in Exeter is offering a Communications and Engagement Apprentice role. This 18‑month fixed term, full‑time contract includes college day release and starts March 2027.

You will gain hands‑on experience across communications, digital content and public engagement, supporting campaigns, events, and how the service keeps communities safe while completing the Multichannel Marketer Apprenticeship through Exeter College.