Digital Communications Assistant

University-of-Oxford; Packmoor; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

38 days annual leave

Childcare services

Family leave schemes

Discounted bus travel

Membership to social/sports clubs

Job summary

The University of Oxford is seeking a Digital Communications Assistant to support the Connected Communications Service (CCS) within the Social Sciences Division. The role requires managing website content, social media, and reporting tools, with a focus on delivering on multiple deadlines.

Work is hybrid or based in the divisional office, with some remote work and in-person weekly team meetings; 0.4FTE fixed term until 31 July 2029.

Qualifications

• Experience with website content management systems, social media management and reporting tools.
• Strong interpersonal and collaborative skills to work with multiple stakeholders.
• Ability to manage multiple deadlines in a busy communications environment.

Responsibilities

• Support digital and social media strategies for SSD & CCS client departments.
• Update and manage content across websites and social channels.
• Prepare reports and monitor performance metrics.

Skills

Digital communications

Content management

Social media management

Reporting tools

Office suite

Tools

CMS (WordPress/Drupal)

Analytics tools

Job description

Social Sciences Divisional Office, 6 Worcester Street, Oxford, OX1 2BX

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. The Oxford Social Sciences Division represents one of the largest groupings of social scientists in the world, with over 1,000 researchers and 5,000 undergraduate and postgraduate students exploring major challenges facing humanity, such as climate change, migration, global governance, justice, poverty and international development. In 2025 the University of Oxford ranked second in both the Times Higher Education World University Rankings for Social Sciences and QS World University Rankings for Social Sciences & Management.

The fifteen outstanding departments, faculties and schools within the Social Sciences Division create an intellectually fertile environment for social scientists to thrive. The Divisional Office supports the administrative functions in departments, as well as academics and researchers directly, by undertaking much of the day-to-day work relating to planning and resource allocation, the administration of academic appointments, on-course graduate administration, detailed supervision of education and research, and fundraising for professorships, scholarships and capital projects.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs

About the Role

This role is part of the Connected Communications Service (CCS), a unique shared service communications resource within the Social Sciences Division. The CCS combines the deep understanding and expertise of an in-house team, fully integrated into the University's unique culture, with the fresh perspective and strategic approach of an external communications agency. The CCS currently works for four of the 15 departments within the Division, providing full-service communications and events support through a team of specialist and strategic support coordinated by the CCS Comms Officer role, who acts as the main point of contact for the department.

The CCS is looking for a digital communications professional who is comfortable working to multiple deadlines and managing a busy workload to support communications for several of these departments.

This role is hybrid or based in the divisional office, with the opportunity to work remotely for part of the week, with the expectation that the post holder works in-person at the Divisional office to attend weekly team meetings on a Wednesday morning. This post is 0.4FTE and fixed term until 31/07/29, in the first instance.

About You

The successful candidate will display excellent interpersonal and collaborative skills and have the ability to inspire the confidence of colleagues. The post holder will understand digital communications, with experience working with website content management systems, social media management and reporting tools, and the Office suite. The Digital Communications Assistant will report to the Digital Communications Manager, who leads the delivery of digital and social media strategies for the SSD and CCS client departments.

The closing date for applications is midday on 20 October 2026. Interviews will take place during week commencing 26 October.

Generative AI (GenAI), including tools like ChatGPT, Copilot, Claude, and Gemini, can produce human-like content and assist at various stages of your job application. These tools can be incredibly helpful when searching for and preparing for a new role, but it's important to use them in the right way. While they can assist, they should complement, not replace, your personal effort in your application. Remember, we want to get to know you as a candidate!

Committed to equality and valuing diversity.