Digital Capability Manager (3rd party resourcing)

Government Recruitment Service; Sheffield; On-site; GBP 45,000 - 60,000; Full time

Job summary

A government agency seeks a motivated leader for their recruitment team, managing contingent labour for the Digital and Data roles within an inclusive environment. The ideal candidate will ensure compliance with governance frameworks, lead a high-quality service, and collaborate across departments. Strong problem-solving skills and stakeholder engagement are necessary for influencing decisions and maintaining service standards. This is an onsite role based in Sheffield, England.

Qualifications

• Experience in managing teams and delivering services.
• Ability to influence stakeholders at various levels.
• Understanding of government policies and frameworks.

Responsibilities

• Lead a team responsible for contingent labour recruitment.
• Ensure compliance with departmental governance frameworks.
• Develop and present solutions for escalated issues.
• Collaborate with Commercial teams on contract management.

Skills

Stakeholder engagement

Problem-solving

Team leadership

Creative thinking

Compliance management

Job description

This role sits within the Capability & Spaces business area, part of the Chief Operating Office for the DWP Digital & Transformation (DTG) directorate, focusing on enabling our Strategic Resourcing Strategy. The team is central to supporting the attraction, development, and retention of highly skilled people, building an inclusive and supportive culture through professional communities and great in-hub working environments, enabling everyone to succeed.

There are two key elements of this role - leading the team responsible for the recruitment of contingent labour for Government Digital and Data (GDD) roles, enabling our strategic resourcing model and secondly, supporting the operational contract management of the Public Sector Resourcing (PSR) contract for the department.

• Ensuring we meet the demands to fill capability and capacity gaps to safeguard delivery through the recruitment of 3rd party resources working with suppliers and wider stakeholders.
• Ensuring DTG recruitment, use of 3rd party resources is compliant with relevant governance frameworks.
• Build strong, collaborative relationships with all levels of stakeholders to drive decision‑making and deliver high‑quality outcomes.
• Deliver the governance framework for the use of 3rd party resources for DTG and the secretariat for a senior governance board.
• Act as a point of escalation for issues, working with stakeholders and drawing on data to develop end present options to resolve to senior audiences.
• Supporting operational contract management activities for departmental strategic contract, working closely with Commercial colleagues and users of the contract from across the department. Providing support and act as a subject matter expert to ensure suppliers are meeting operational expectations.
• Lead on the implementation of new service offers in line with the supplier contract, leading your team stakeholders and customers to develop new processes and supporting products to ensure these opportunities are available to meet DTG’s demands whilst ensuring alignment to departmental governance and policies.

We’re looking for someone to help stabilize the team and maintain excellent service for our customers, while ensuring compliance with departmental governance frameworks.

This role sits within the 3rd Party Recruitment and Resource Governance Team and is one of four SEOs.

You’ll lead a team delivering a high‑quality managed service for DTG, recruiting contingent labour to fill capability and capacity gaps.

Working closely with stakeholders across DTG, DWP, and the wider Civil Service, you’ll make sure all third‑party recruitment activity complies with departmental and government policies.

As the escalation point for issues, you’ll use data and stakeholder input to develop and present solutions to senior audiences.

You’ll also support operational contract management for departmental strategic contract, collaborating with Commercial colleagues and contract users, and act as a subject matter expert to ensure suppliers meet operational expectations.

You’ll have line management responsibility for several staff and will need to combine creative thinking, problem‑solving, and excellent stakeholder engagement to deliver high standards across all service lines.

You’ll influence and understand our People Plan, ensuring your team enables its delivery. Working with Commercial and suppliers, you’ll identify cost‑effective, robust, and dynamic solutions to meet changing demands. You’ll also develop and present options to senior managers, up to Director level, to inform decision‑making.