Digital Business Analyst

NHS; Nantgarw; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading health service provider in Wales seeks a Digital Business Analyst to enhance the Electronic Prescribing and Medicines Administration system. The role involves business analysis, stakeholder management, and project involvement across all phases, from requirements gathering to implementation. Candidates should have a Masters qualification and experience in business analysis techniques. The position offers a chance to contribute to vital health services.

Benefits

Exciting career opportunities

Collaboration with expert services

Qualifications

• Educated to Masters level or equivalent qualification/experience.
• In-depth knowledge of business modelling techniques.
• Experience of applying analytical techniques.

Responsibilities

• Elicit, define, and document stakeholder requirements.
• Work on projects across all phases including requirements and implementation.
• Lead others and offer guidance in stakeholder management.

Skills

Business Analysis techniques

Facilitating stakeholder groups

Process analysis

Project management

Intermediate MS Word

Intermediate MS Excel

Agile methodology

Education

Masters level qualification

Tools

Enterprise Architect

MS Project

Job description

Passionate about how digital can transform healthcare, for our donors, patients and colleagues? We have an exciting opportunity for a Digital Business Analyst to work collaboratively across the Trust and wider NHS Wales, on the implementation of a new Electronic Prescribing and Medicines Administration (ePMA) system.

We are in an exciting period of change including opening a new world class cancer centre to extend and enhance specialist cancer treatment along with delivery of cancer care closer to home at regional sites. For the Welsh Blood Service, we are transforming blood and transplant services, improving current capabilities alongside developing new services including plasma for medicines.

The ePMA project will enable us to modernise and transform our current paper-based prescribing and medicines administration process across the Trust. This is an excellent opportunity for a skilled business analyst to determine current business processes, assess potential digital solutions and align new processes to support delivery of a Trust wide digital prescribing solution.

Main duties of the job

This role is within Digital Services providing business analysis services to projects, programmes and services on an assignment basis. A Business Analyst will typically work on a number of assignments simultaneously; assignments will vary in scale and complexity resulting in assignments that vary from a small number of weeks to a number of months in duration.

The focus of the Business Analysis function is to clearly elicit, define and document stakeholder requirements. However, this is a 'full-lifecycle' role with possible involvement from business case development to operational review, via requirements, design, development, test and implementation.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more velindre.nhs.wales

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This post is fixed term/secondment until 30/09/2026. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. PLEASE NOTE Applicants will need to get permission from their line manager before submitting their interest, a release form to be included with your application form can be downloaded here. (This form is for the staff member and line manager to complete and return to you)

Person Specification

Qualifications

• Educated to Masters level (or equivalent qualification / experience)
• Business Change
• Familiar with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
• In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
• Knowledge of business processes to advise database designers and other application development team members on the details of data structures and associated components.

Experience

• Experience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of consulting activities and techniques including facilitating stakeholder groups.
• Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements.
• Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application. Business change
• Experience in defining, documenting and working on projects across all phases either alone or with a small team.
• Experience in identifying and assessing risks to the success of the project.
• Experience of producing realistic plans (quality, risk and communication plans) and contributing towards lessons learned.
• Experience in investigative work for strategy studies, business requirements and feasibility studies and in the specification of improvements to business processes.
• Experience of business process testing including the management of test scenarios and reporting of testing outcomes.
• Experience in leading others and offering guidance.
• Experience in stakeholder management, communication and agreement to changes including experience in overseeing the planning of and implementation of change. Solution development & implementation
• Demonstrable experience of designing individual plans based on the documentation needs of users and of organising the production and distribution of approved documentation items.
• Experience of designing the content and appearance of complex information deliverables (e.g. web pages) in collaboration with clients / users.
• Significant experience of modelling tools and techniques. Project
• Substantial experience of working on complex projects. General
• Able to utilise office software packages to an intermediate or higher level. In particular MS Word, Project and Excel.
• Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner.
• Ability to plan, document and prioritise own and staff members' workload in a proactive manner.
• Demonstrable excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel.
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.
• Ability to be an active listener and to tailor communication to the audience.
• Experience of resolving conflict and problems and challenging projects.
• Ability to coach and mentor others. Manage the professional development of staff.
• Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis).
• Working knowledge of the NHS and national developments and policy initiatives
• Understanding and knowledge of health service terminology and information requirements Understanding of the NHS Wales IM&T development and assurance processes, including the NHS Wales Information Standards Assurance Process.
• Understanding and experience of Agile methodology.
• Practical experience of user centred design and service design principles.

Skills

• Able to utilise office software packages to an intermediate or higher level. In particular MS Word, Project and Excel.
• Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner.
• Ability to plan, document and prioritise own and staff members' workload in a proactive manner.
• Demonstrable excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel.
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.
• Ability to be an active listener and to tailor communication to the audience.
• Experience of resolving conflict and problems and challenging projects.
• Ability to coach and mentor others. Manage the professional development of staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.