Digital Business Analyst

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a skilled Digital Business Analyst to enhance customer experiences across web and mobile platforms for notable retail brands. The role involves managing CMS workflows, collaborating with designers, and gathering business requirements to drive innovation in digital experiences.

Qualifications

• Strong domain knowledge in retail and consumer environments.
• Hands-on experience with Contentful or headless CMS platforms.
• Familiarity with mobile app development lifecycles.

Responsibilities

• Manage Contentful CMS requirements and workflows.
• Collaborate with UX/UI designers and developers.
• Gather business requirements for retail commerce journeys.

Skills

Domain knowledge in retail and consumer environments

Hands-on experience with Contentful or headless CMS platforms

Familiarity with mobile app development lifecycles

Experience with composable or headless commerce platforms

Experience with OMS and/or CRM integration

Job description

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WeComm have partnered with one of the retail/consumer industries most profound Digital Transformation Partners, who have an insanely enviable list of clients and previous deliveries. They're at the forefront of helping clients in customer facing industries to modernise operations, enhance customer experience and drive growth by a blend of strategy and advancements in technology.

The Role

This role will enable the Digital Business Analyst to play a huge role in driving innovation and delivering seamless customer experiences across web and mobile app platforms for some of retail’s most exciting brands. Being able to thrive at the intersection of business, technology and User Experience is crucial.

Responsibilities

• Own and manage the Contentful CMS requirements, workflows and content modelling.
• Collaborate with UX/UI designers, developers and stakeholders to define digital requirements for mobile apps and web platforms.
• Gather business requirements across retail commerce journeys, CMS workflows and omnichannel touchpoints.
• Facilitate workshops and discovery sessions with internal and external stakeholders.

The Person

We want to speak to Digital Business Analysts who:

• Have a strong domain knowledge across retail and consumer environments.
• Hands-on experience with Contentful or other headless CMS platforms. (Required)
• Familiarity with mobile app development lifecycles.
• Experience with composable or headless commerce platforms.
• Have experience with OMS and/or CRM integration