Digital Asset Operations Lead

ICP; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Paid time off

Volunteer time off

Summer half-day Fridays

Medical, dental, vision benefits

Mental health support

Savings plan

Job summary

Reckitt is seeking a Digital Asset Specialist to manage day-to-day DAM operations, asset ingestion, and campaign toolkit linkage on Smint.io. You will support stakeholders and agencies, ensuring timely asset delivery and SLA compliance.

You will troubleshoot the upload process, review metadata, and provide DAM training to client teams while collaborating with global partners and ensuring content quality for campaigns.

Qualifications

• Requires a BA/BS and a minimum of 3 years’ experience in marketing, commerce and/or creative technologies.
• Minimum 3 years’ experience in a client-facing agency or consulting role; or equivalent background.

Responsibilities

• Perform day-to-day operations, including stakeholder/agency support and reporting.
• Oversee asset delivery into the DAM system and flag delays with stakeholders.
• Populate and manage Campaign toolkit on Smint.io, linking assets for repurposing.
• Troubleshoot challenges in the campaign upload process.
• Understand and operate against SLAs.
• Provide DAM training and support to client teams.
• Review metadata options to optimise search and user experience.
• Collaborate with global teams to share best practices and align with goals.
• Attend client meetings and ensure content meets quality standards.

Skills

Campaign assets understanding

Stakeholder management

Agency collaboration

Attention to detail

Analytical skills

Effective communication

Problem solving

Project management basics

Adaptability

Presentation skills

Emotional intelligence

Education

BA/BS degree

Tools

DAM system

Smint.io platform

Job description

Reckitt is seeking a Digital Asset Specialist to manage day-to-day DAM operations, asset ingestion, and campaign toolkit linkage on Smint.io. You will support stakeholders and agencies, ensuring timely asset delivery and SLA compliance.

You will troubleshoot the upload process, review metadata, and provide DAM training to client teams while collaborating with global partners and ensuring content quality for campaigns.