Digital Asset Operations Associate: Onboarding & Live Support

Tradeweb; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Tradeweb in London is hiring a Digital Asset Operations Associate to join the digital asset operations team at a formative moment as tokenised platforms launch and move into live running. You will work with the Director of Digital Asset Operations to turn readiness plans into procedures, support testing, onboarding and provide first-line monitoring and support once live.

The role requires precision, a clear head under pressure and strong communication; training and a supportive environment are

Qualifications

• Operations experience within a bank or traditional financial institution; exposure to digital assets or digital securities is desirable but not essential.

Responsibilities

• Support integration and production testing, including preparing test cases and tracking results.
• Execute participant and client onboarding from setup through first live activity.
• Run day-to-day operating procedures once the platform is live and refine them as it scales.
• Provide first-line monitoring and support, logging, triaging and coordinating incidents.
• Track deliverables, dependencies and actions across the team and keep documentation up to date.
• Collaborate with product, technology and client-facing teams to maintain operational readiness.

Skills

Operational experience

Onboarding support

Production support

Attention to detail

Communication

Problem-solving

Job description

Tradeweb in London is hiring a Digital Asset Operations Associate to join the digital asset operations team at a formative moment as tokenised platforms launch and move into live running. You will work with the Director of Digital Asset Operations to turn readiness plans into procedures, support testing, onboarding and provide first-line monitoring and support once live.

The role requires precision, a clear head under pressure and strong communication; training and a supportive environment are