Digital Account Manager

Career Choices Dewis Gyrfa Ltd

Birmingham

On-site

GBP 30,000 - 45,000

Full time

12 days ago

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Benefits offered by this job

Life Insurance

Discounted Tech

Electric car salary sacrifice scheme

Job summary

Career Choices Dewis Gyrfa Ltd in Birmingham is seeking a Digital Account Manager with IT MSP or SaaS experience. The role focuses on managing and growing client accounts, identifying new opportunities, and helping businesses adopt and implement technology solutions.

You will be highly proactive, work closely with internal teams, and maintain CRM records while delivering presentations and demonstrations to clients. This role offers hybrid working and potential career progression.

Qualifications

Experience in IT MSP or SaaS environments.
Strong client-facing and communication skills.
Ability to identify opportunities and develop new business.

Responsibilities

Manage and grow a portfolio of existing customer accounts.
Identify and develop new business opportunities.
Build strong client relationships and act as a trusted advisor.
Work with internal teams to deliver tailored technology solutions.
Maintain CRM records, pipeline activity and sales forecasts.
Deliver client presentations and solution demonstrations.
Represent the business at industry and networking events.

Skills

IT MSP experience

SaaS knowledge

Account management

Client relationships

Sales forecasting

Tools

CRM

Job description

£30,000 to £450,000 per year,31 days holiday, car salary scheme

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Closing Date:

30/08/2026

About this job

Digital Account Manager Up to 45k Birmingham Hybrid Benefits: 31 days holiday Life Insurance Discounted Tech Electric car salary sacrifice scheme Hybrid working I am working with a UK Client looking for a looking for a Digital Account Manager with experience in IT MSP or SaaS environments.

The role focuses on managing and growing client accounts, identifying new opportunities, and helping businesses improve how they adopt, manage, and implement technology solutions.

They are looking for someone with strong expertise in this field.

You should be highly proactive and can get stuck in and involved with the team.

If you thrive in a client-facing environment and are looking for great career progression, this role could be for you.

Key Responsibilities: Manage and grow a portfolio of existing customer accounts.

Identify and develop new business opportunities.

Build strong client relationships and act as a trusted advisor.

Work with internal teams to deliver tailored technology solutions.

Maintain CRM records, pipeline activity, and sales forecasts.

Deliver client presentations and solution demonstrations.

Represent the business at industry and networking events.

What we are looking for: IT MSP or Saas experience A proactive individual with good communication Transformation and digital tools experience Familiarity with a range of IT products.

Code: INDITND IT MSP|MSP|SaaS|Account Management|Client Relationship Management|Business Development|Customer Success|Digital Transformation|Technology Solutions|Stakeholder Management|CRM|Pipeline Management|Sales Forecasting|Solution Selling|Consultative Selling|Client Presentations|Solution Demonstrations|Upselling|Cross-selling|New Business|B2B Sales|IT Solutions|Technology Adoption|Relationship Building|Key Accounts|Account Growth IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-sill, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build

IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Build IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, ...

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No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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