Diesel Mechanic - Field Service Technician

ZipRecruiter; Lancaster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the agricultural and construction sector is seeking a Field Service Technician. This role involves repairing and maintaining various types of industrial equipment. The ideal candidate will have strong customer service and communication skills, along with a technical background and the ability to work independently in various environments. Join a team committed to exceptional service and career growth opportunities.

Benefits

Bonus Program

Training through John Deere University

Tool Reimbursement

Comprehensive benefits

Referral Bonus

Earned PTO

Employee Assistance Program

Paid holidays

Company-paid Life Insurance

Work/Life Balance

Qualifications

• Minimum of 5 years of related experience and/or training.
• Own and maintain your own tools.

Responsibilities

• Repair and maintain electric, diesel, and gasoline equipment.
• Diagnose malfunctions and plan work procedures.
• Maintain assigned service vehicle and tools.

Skills

Customer Service

Communication

Organizational Skills

Education

Associate's Degree

High School Diploma or GED

Tools

Basic Computer Skills

Job description

Job Description

Who We Are

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in industries such as commercial, construction, agricultural, and consumer markets. We are committed to providing exceptional customer service across all departments, including parts, sales, and service.

We see significant growth opportunities in the Northeast to expand the John Deere brand. We are investing in new facilities, upgrading operations, and hiring talented, hardworking individuals. As a sister company to United Construction & Forestry, we offer extensive career growth and advancement opportunities. Join us now as we begin this exciting journey.

What You’ll Get

• Bonus Program
• Training through John Deere University
• Tool Reimbursement
• Comprehensive benefits including medical, dental, vision, and 401K Match
• Referral Bonus
• Earned PTO
• Employee Assistance Program
• Paid holidays
• Company-paid Life Insurance
• Work/Life Balance
• Opportunities for advancement

Job Type: Full Time

Schedule: Monday – Friday, 1st shift; Saturdays as needed

United Ag & Turf NE is seeking a Field Service Technician responsible for repairing and maintaining electric, diesel, and gasoline industrial, construction, and forestry equipment, generally working independently and outside of the shop environment. The role supports the Service department in a professional, safe, and timely manner.

What You’ll Do

• Read job orders, observe, and listen to equipment in operation to diagnose malfunctions and plan work procedures.
• Install fuel injection nozzles and pumps, recharge batteries, and replace transmissions, hydraulic systems, and components.
• Inspect protective guards, bolts, and safety devices on equipment.
• Fabricate lifting or towing attachments, hydraulic systems, shields, or other devices per blueprints or schematics.
• Replace tires, undercarriages, and agricultural equipment attachments.
• Provide detailed, legible descriptions of work performed on work orders.
• Maintain and care for shop tools and equipment.
• Keep work area clean and perform housekeeping duties.
• Follow safety procedures to ensure safe work practices.
• Read schematics for operating specifications and evaluation requirements.
• Test units for conformance with operational requirements.
• Assist in ensuring new and used equipment is in good working condition.
• Maintain assigned service vehicle, including cleanliness, maintenance, and inspections.
• Operate a company vehicle in accordance with state laws.

Requirements

What It Takes

• Own and maintain your own tools (dealership provides specialty tools)
• Basic computer skills
• Ability to assemble and perform maintenance functions
• Flexibility to work varying schedules and respond to after-hours calls
• Strong customer service skills
• Excellent communication skills, both oral and written
• Strong organizational skills

• Associate's degree or equivalent from a two-year college or technical school
• Minimum of 5 years of related experience and/or training, or equivalent combination of education and experience

Education

• High school diploma or GED

Physical Requirements

The physical demands are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

• Stand for long periods, bend, lie down, and crawl under equipment for repairs and service.
• Lift parts and equipment weighing up to 50 pounds unassisted.
• Operate on/under heavy equipment and uneven terrain at agricultural/construction sites.
• Operate a motor vehicle during day and night hours.
• Use hands for handling, typing, feeling; reach with hands and arms; communicate verbally and listen; sit, stand, and walk.