Diamond Fitness Leader: Member Experience & Programs

Altea Active; Wolverton; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Performance bonuses

ESOP

Group health benefits

Altea membership

Plus One

Vacation package

Flex days

4-day work week

Cellphone allowance

Job summary

Altea invites an experienced leader to oversee its Diamond Community, Rx process, and LF3/Signature programming across the trainer team. You will mentor coaches, manage high-value member relationships, and drive programming excellence in a premium fitness environment.

This leadership role emphasizes people development, financial literacy, and maintaining ultra-high standards for member experience in a luxury wellness club.

Qualifications

• 5+ years of personal training, performance coaching, or fitness leadership in a premium environment.
• 3+ years of progressive people leadership, including direct management of a coaching or training team.
• Proven experience managing high-value client relationships in a premium or luxury environment.
• Strong financial literacy. You understand PT revenue drivers, KPIs, and act on what the numbers tell you.
• Valid Standard First Aid and CPR-C, maintained annually.
• Criminal Background Check required prior to commencement.

Responsibilities

• Lead the Diamond Community and build relationships with top-tier members.
• Audit and develop the Rx process to ensure quality across trainers.
• Maintain programming quality for LF3 Strength, Tread, and Signature studios; conduct trainer audits.
• Own the programming segment within the trainer team, alongside the Personal Training Manager.

Skills

Personal training

Performance coaching

Fitness leadership

People leadership

Client relationships

Financial literacy

Education

First Aid & CPR-C

Background check

Job description

Altea invites an experienced leader to oversee its Diamond Community, Rx process, and LF3/Signature programming across the trainer team. You will mentor coaches, manage high-value member relationships, and drive programming excellence in a premium fitness environment.

This leadership role emphasizes people development, financial literacy, and maintaining ultra-high standards for member experience in a luxury wellness club.