Diagnostic Technician

Swansway Motor Group; Preston; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Increased holiday entitlement with len

Birthday off

EAP & counselling services

Company Pension Scheme

Long service recognition

Discounts on products & services

Car Benefit Scheme

Cycle to Work scheme

Job summary

Swansway Motor Group is seeking a dedicated Vehicle Technician to join our team and support our commitment to automotive service excellence. You will perform routine servicing, pre-delivery inspections, diagnostics, and road tests while maintaining accurate service records and communicating clearly with customers and colleagues.

Ideal candidates will hold an L3 qualification in vehicle service and repair, have 3+ years in a franchised dealership, possess strong communication skills, a proactive

Qualifications

• L3 qualification in vehicle service and repair.
• 3+ years of experience as a Vehicle Technician, preferably franchised dealer.
• Strong communication skills and proactive approach.
• Full UK driving licence.

Responsibilities

• Conduct routine service works in line with manufacturer guidelines.
• Perform pre-delivery inspections and diagnose faults.
• Collaborate with Workshop Controller on tasks.
• Notify customers of additional required repairs.
• Use diagnostic equipment and conduct road tests.
• Complete service documentation and warranty paperwork.

Skills

Communication skills

Problem solving

Team player

Positive attitude

Driving licence

Education

L3 Vehicle Service & Repair

Tools

Diagnostic equipment

Job description

Swansway Motor Group are seeking a dedicated Vehicle Technician to join our team and support our commitment to exceptional automotive service. As a Vehicle Technician, you will play a crucial role by delivering top-notch service and repair to our valued customers, ensuring every vehicle is ready to hit the road safely and efficiently.

As a Vehicle Technician at Swansway Motor Group, you will be pivotal in maintaining high standards for vehicle safety and customer satisfaction. Your primary responsibilities include:

• Conducting routine service works and pre-delivery inspections in line with manufacturer guidelines.
• Collaborating with the Workshop Controller to systematically work through assigned tasks.
• Communicating effectively with the front of house Service Advisor team to notify customers of any additional necessary repairs.
• Utilising diagnostic equipment to check service quality and perform road tests.
• Accurately completing all relevant service documentation and job cards, adhering to dealership and warranty requirements.

Our ideal Vehicle Technician is a proactive team player with a knack for problem-solving and a passion for automotive excellence. You will bring the following to the team:

• L3 qualification in vehicle service and repair.
• At least 3 years of experience as a Vehicle Technician, preferably within a franchised dealership.
• Strong verbal and written communication skills to articulate technical information clearly.
• A positive, can-do attitude, eager to tackle challenges head-on.
• A valid driving licence for flexible engagement in various tasks.

Swansway Motor Group, established in 2003 by Michael Smyth and his sons, has proudly expanded to encompass 25 motor dealerships. Located in Cheshire and the West Midlands, extending from Birmingham to Carlisle, Swansway partners with prestigious brands like Audi, Volkswagen, and Land Rover, among others. We are in an exciting growth phase, expanding our own-brand Motor Match used car sites and continuing to support diverse operations such as our Group Fleet Sales Centre, Trade Part Centres and online eBay shop. Our unique family-run approach, with the Smyth family actively involved in daily operations, ensures a genuine care for both our customers and employees, fostering an inclusive and supportive atmosphere. This family ethos drives our commitment to excellence and is reflected in our remarkable teams and long service records.

Joining our Swansway family comes with numerous benefits designed to support your growth, well-being, and work-life balance:

• Increased holiday entitlement with length of service
• Enjoy your birthday off, on us
• Access to 24/7 Employee Assistance Programme and counselling services for you and your family
• Company Pension Scheme to secure your future
• Long service recognition that celebrates your dedication and contribution
• Discounts on products and services that extend to our family
• Access to our Car Benefit Scheme, for you and your family
• Participation in our Cycle to Work scheme

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