Diagnostic Technician

Peoples Ford; Liverpool; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Ford/BYD Approved Training

Discounted shopping portal

Reward and recognition scheme

OTE - Time saved bonus

Job summary

Peoples Ford in Bootle invites an experienced Diagnostic Technician to join our team. You will carry out diagnostic work, repairs and servicing of all vehicles in line with manufacturer specifications, ensuring excellent customer service. The role covers both minor and major mechanical work and requires adherence to Ford & BYD standards.

Hours are 8.30am to 5.00pm Monday to Friday, with a Saturday rota. We offer continuous development and training, including access to the Ford Masters programme,

Qualifications

• Experience diagnosing, repairing and servicing vehicles to manufacturer specifications.
• Experience with both minor and major mechanical work.
• Deliver high-quality customer service at all times.
• Willingness to attend Ford & BYD training standards.

Responsibilities

• Carry out diagnosis, repairs and servicing to highest standards and to manufacturer specification.
• Diagnose system faults and rectify faults, including component replacement to manufacturer specs.
• Deliver and maintain high levels of quality and customer service.
• Observe safe working practices for self and others.
• Liaise with colleagues and supervisors when needed.
• Complete service documentation (Job sheets, PDI's, service reports) in line with warranty and dealer requirements.
• Attend Ford & BYD standards training; participate in the Ford Masters programme.

Skills

Diagnostic experience

Mechanical repair experience

Customer service

Team collaboration

Tools

OBD scanners

Ford diagnostics

BYD systems

Job description

We are looking for an experienced Diagnostic Technician to join the Peoples team at our Bootle Dealership. In a fast paced environment where the customer always comes first, you will be responsible for carrying out diagnostic work, repairs and servicing of all Vehicles in accordance with the Company and manufacturer's work specifications, ensuring each customer receives excellent customer service. We are looking for Technicians who have experience in both minor and major mechanical work., Reporting to the Service Manager, responsibilities will include:-

• Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
• Carry out diagnosis of system faults and rectify the faults, including replacing components and returning vehicle systems to manufacturer specification.
• Deliver and maintain high levels of quality and excellent levels of customer service at all times.
• Ensure all work is carried out observing safe working practices of self and others.
• Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
• Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Workshop Controller and Service Advisor.
• Complete relevant service documentation (Job sheets, PDI's, service reports) in line with warranty and Dealer requirements.
• Attend training in accordance with Ford & BYD Standards.
• We offer continuous development and training in all of our roles and those who wish develop further will be encouraged to do so and will be afforded access to the Ford Masters training programme.

Hours 8.30am to 5.00pm Monday to Friday, together with a Saturday rota basis.

Rewards and Benefits:

• Salary dependant on experience
• OTE - Time saved bonus
• Discounts on company products and services
• Pension scheme
• Ford/BYD Approved Training
• Discounted shopping portal
• Reward and recognition scheme