Diagnostic Technical Author

Aleido; Warwick; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Enhanced leave policies

Refer-a-friend scheme

Internal employee recognition andaward

Wellness contribution

Medical cash plan

Employee discount portal

Job summary

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.

In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.

Qualifications

• Experience or a strong technical background in agricultural and/or plant machinery.
• Excellent written and spoken English, with the ability to communicate complex technical information clearly.
• Good understanding of vehicle or machinery diagnostic systems and networks such as CAN, LIN and MOST.
• Strong technical aptitude and the ability to quickly understand complex systems.
• Interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
• Strong research skills and the ability to identify and interpret information needed to complete a task.
• Experience with content management and/or structured authoring systems.
• Ability to adapt technical content for different audiences and levels of expertise.
• Strong communication and stakeholder-management skills, including the ability to influence and persuade.
• Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.
• Keen eye for detail and strong proofreading skills.
• Proactive approach to identifying opportunities for improvement and proposing practical solutions.

Responsibilities

• Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.
• Gather, interpret and consolidate technical and engineering information.
• Transform complex systems and technical specifications into structured, easy-to-understand content.
• Produce service documentation using information supplied by engineering teams.
• Work with key internal teams and customer stakeholders to obtain and validate technical information.
• Use structured authoring tools, content management systems and established authoring guidelines.
• Interpret and utilise CAD data and other technical software.
• Create clear and concise briefs for Technical Illustrators.
• Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.
• Contribute to the ongoing improvement of authoring processes, tools and working methods.

Skills

Strong written and spoken English

Excellent communication

Stakeholder management

Detail-oriented

Strong proofreading

Audience adaptation

Tools

Structured authoring tools

Content management systems

CAD data interpretation

Job description

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.

In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.

Main Responsibilities

• Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.
• Gather, interpret and consolidate technical and engineering information.
• Transform complex systems and technical specifications into structured, easy-to-understand content.
• Produce service documentation using information supplied by engineering teams.
• Work with key internal teams and customer stakeholders to obtain and validate technical information.
• Use structured authoring tools, content management systems and established authoring guidelines.
• Interpret and utilise CAD data and other technical software.
• Create clear and concise briefs for Technical Illustrators.
• Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.
• Contribute to the ongoing improvement of authoring processes, tools and working methods.

What We’re Looking For

• Experience or a strong technical background in agricultural and/or plant machinery.
• Excellent written and spoken English, with the ability to communicate complex technical information clearly.
• A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.
• Strong technical aptitude and the ability to quickly understand complex systems.
• A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
• Strong research skills and the ability to identify and interpret the information needed to complete a task.
• Experience working with content management and/or structured authoring systems.
• An understanding of how to adapt technical content for different audiences and levels of expertise.
• Strong communication and stakeholder-management skills, including the ability to influence and persuade.
• Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.
• A keen eye for detail and strong proofreading skills.
• A proactive approach to identifying opportunities for improvement and proposing practical solutions.
• A collaborative, thorough and self-motivated approach to work.

Hours & Location

• 40 hours per week
• Warwick - flexible hybrid working

What We Offer

• Enhanced leave policies, including sickness and parental leave
• Refer-a-friend scheme
• Internal employee recognition and award schemes
• Wellness contribution
• Medical cash plan
• Employee discount portal

Why Aleido?

At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.

You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered.