Diagnostic Imaging Admin Clerk (6-Month FTC)

The Methodist Church in Britain; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust in Dorchester is seeking a six-month fixed-term clerical administrator for the Diagnostic Imaging department. The role handles patient, staff and visitor enquiries, books appointments by phone, email and in person, coordinates clinics and inpatient appointments, and maintains accurate records on radiology systems.

It is a full-time post spanning several sites, with reception support and a first point of contact role; visa sponsorship is not available,

Qualifications

• GCSE level or equivalent required.
• Significant and recent clerical or administration experience.
• Experience with computer appointment systems or similar software.
• Proficient keyboard, word-processing and data entry skills.
• Effective communication with all levels of staff and the public.
• Understanding of Information Governance and maintaining it at all times.

Responsibilities

• Deal with enquiries from patients, staff and visitors as first point of contact.
• Book appointments by telephone, email and in person; answer non-clinical queries.
• Lead clinic coordination under guidance of department manager.
• Enter and modify data with high accuracy on radiology systems.
• Provide reception support and contribute to smooth department operations.
• Monitor waiting times and inform patients of delays.
• Coordinate inpatient appointments with wards and department staff.
• Send/receive data via Radiology PACS and Image Exchange Portal.
• Input patient information onto Radiology information systems.

Skills

Keyboard

Word-processing

Data entry

Communication

Information Governance

Education

GCSE level

Tools

PAS

ICE

CRIS

Job description

Dorset County Hospital NHS Foundation Trust in Dorchester is seeking a six-month fixed-term clerical administrator for the Diagnostic Imaging department. The role handles patient, staff and visitor enquiries, books appointments by phone, email and in person, coordinates clinics and inpatient appointments, and maintains accurate records on radiology systems.

It is a full-time post spanning several sites, with reception support and a first point of contact role; visa sponsorship is not available,