DevOps Support Engineer

Cloudhouse; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading IT services provider as a DevOps Support Engineer in London. This entry-level position offers the chance to enhance your skills in cloud technology, automation, and IT management while supporting service infrastructure to ensure high availability and performance. The friendly and inclusive environment fosters creativity and innovation as you tackle IT challenges alongside experienced professionals.

Qualifications

• Foundational knowledge of Azure and automation technologies.
• Experience in IT support and security management.
• Understanding of IT inventory management and application licensing.

Responsibilities

• Manage Entra ID and Azure AD for system access.
• Perform basic operational support and troubleshoot issues.
• Document standard operating procedures for various tasks.

Skills

Automation

IT troubleshooting

Basic scripting

Tools

PowerShell

Python

Bash

Azure

ITIL

Job description

Get AI-powered advice on this job and more exclusive features.

At Cloudhouse, we’re a small but mighty team dedicated to tackling challenging IT problems with innovative technology solutions.

We believe in fostering a relaxed, inclusive culture where everyone’s ideas are valued, and where your expertise can shine. Our goal is to deliver knowledgeable, capable, and friendly service to our customers, and we’d love for you to be part of that journey.

Our Platform Engineers manage our infrastructure, environments, and tooling to enable developers to develop, testers to test and customers to use our services.

Automation is at the heart of everything we do, providing speed, reliability, and consistency across the entire platform.

As a Devops Support Engineer, you’ll be providing hands-on capability to build, operate and ensure our services are highly available, resilient, and performant for our customers and internal technology teams.

This role is part of a career pathway within Engineering at Cloudhouse and will allow you to build on your knowledge within support and develop your skills within Cloudhouse and grow to be a full platform engineer.

Key responsibilities:

• Entra ID / Azure AD administration — handling email management, password resets, system access management
• Asset inventory management – equipment management
• Building out our defender security posture
• Basic platform day to day operational support and troubleshooting — pipelines, VMs, deployments.
• Documenting standard operating procedures
• Looking at PowerShell and bash to automate repetitive tasks for users
• Incident management and problem analysis

Requirements:

• A solid understanding of entra, outlook and application management and licensing with Microsoft
• An interest in automation, with an awareness of their practical applications.
• A desire to understand security best practices around public cloud platforms
• A wish to understand Azure as a cloud and get hands on within the platform space

Mandatory Skills:

• Foundational knowledge of Azure
• EntraID
• IT inventory management
• Simple Scripting language PowerShell, Python or Bash basic understanding
• ITIL knowledge in support i.e. incident management and resolution
• MS security management Defender
• Application administration seat licensing
• Basic cloud infrastructure support
• General IT troubleshooting: emails, passwords, meeting rooms
• Experience with terraform, gitops or any more advanced devops topologies

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Cloudhouse by 2x

Greater London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

IT Support Engineer / Technical Support Analyst

London, England, United Kingdom 2 months ago

London, England, United Kingdom 3 days ago

City Of London, England, United Kingdom £40,000 - £50,000 3 days ago

Watford, England, United Kingdom 7 months ago

Greater London, England, United Kingdom 2 days ago

City Of London, England, United Kingdom £30,000 - £40,000 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.