Device Conformance Manager - London

Harvey Nash Group; City Of London; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Hybrid working

Central London onsite 2-3 days

Benefits

Job summary

Harvey Nash Group is seeking a Device Conformance Manager in Central London with 2-3 days onsite. The role owns the end-to-end conformance, testing, and approval process for connected TV devices and set-top boxes, coordinating with manufacturers, platform providers, broadcasters and internal stakeholders to ensure launch readiness.

You will drive the conformance framework, review evidence, manage risks and deliver product approvals with a strong background in device certification, QA, and

Qualifications

• Experience in device certification, conformance, or QA processes.
• Strong stakeholder management and relationship-building skills.
• Commercial awareness with supplier and external partner experience.
• Knowledge of software testing methodologies and QA practices.
• Familiarity with connected TV ecosystems, consumer electronics or digital platforms.

Responsibilities

• Own and manage device conformance and approval processes across connected TV platforms.
• Serve as primary contact for manufacturers during the certification lifecycle.
• Coordinate testing and approval activities with multiple stakeholders.
• Review test results and assess device readiness against requirements.
• Manage approvals, launch readiness reviews, risk assessments and remediation actions.
• Track exceptions, waivers and compliance deviations.
• Chair stakeholder discussions to resolve issues impacting product approvals.
• Drive improvements across conformance processes, tooling and documentation.
• Produce regular reporting on device readiness and approvals.
• Manage supplier relationships and ensure value from external testing services.

Skills

Device certification

Stakeholder management

Commercial awareness

Software testing

Connected TV knowledge

Communication skills

Team leadership

Tools

Jira

TestRail

Power BI

Job description

Device Conformance Manager

Central London (2-3 Days Per Week Onsite)

£55,000 + Benefits

Permanent

An exciting opportunity has arisen for a Device Conformance Manager to join a leading organisation within the connected TV and consumer technology sector.

This role sits at the heart of device certification and platform quality, taking ownership of the conformance, testing, and approval processes for connected TV devices and set-top boxes. You'll work closely with manufacturers, platform providers, broadcasters, and internal stakeholders to ensure products meet the highest standards before they reach market.

This is an excellent opportunity for someone with experience in device certification, compliance, QA, consumer electronics, connected TV platforms, or technical partner management who enjoys combining technical oversight, stakeholder engagement, and commercial decision-making.

The Role

As Device Conformance Manager, you will own the end-to-end device approval framework, ensuring products meet platform requirements, quality expectations, and launch readiness criteria.

You'll act as the primary contact for manufacturing partners throughout the conformance process, coordinating testing activities, reviewing technical evidence, managing risks, and facilitating successful product launches.

Key Responsibilities

• Own and manage device conformance and approval processes across connected TV platforms
• Act as the primary point of contact for manufacturers throughout the certification lifecycle
• Coordinate testing and approval activities across multiple stakeholders
• Review test results and assess device readiness against technical requirements
• Manage approvals, launch readiness reviews, risk assessments, and remediation activities
• Track and manage exceptions, waivers, and compliance deviations
• Chair stakeholder discussions to resolve issues impacting product approvals
• Drive continuous improvement across conformance processes, tooling, and documentation
• Produce regular reporting and management information on device readiness and approval status
• Manage supplier relationships and ensure external testing services deliver value for money

Skills & Experience

Essential

• Experience managing device certification, approval, compliance, or conformance processes
• Strong stakeholder management and relationship-building skills
• Commercial awareness with experience managing suppliers and external partners
• Understanding of software testing and quality assurance methodologies
• Knowledge of connected TV ecosystems, consumer electronics, or digital platforms
• Excellent communication skills with the ability to engage both technical and non-technical audiences
• Experience leading, mentoring, or managing technical teams

Desirable

• Experience with connected TV platforms, streaming services, or consumer electronics
• Knowledge of HbbTV technologies
• Experience with Jira, TestRail, or similar testing and defect management tools
• Experience producing dashboards and reporting using Power BI or similar tools

About You

You'll be a confident communicator who can successfully balance technical, operational, and commercial priorities. You enjoy building strong relationships, resolving complex challenges, and ensuring products meet the highest standards before launch.

What's on Offer?

• Salary of £55,000
• Hybrid working (2-3 days per week in Central London)
• Opportunity to work with leading manufacturers and technology partners
• Influence the launch and quality of next-generation connected devices
• Collaborative and highly visible role with excellent career development opportunities