Compliance Manager - MDA

MacGregor Black; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

MacGregor Black is partnering with a leading consumer electronics player to recruit a Compliance Manager – MDA. You will own the product compliance framework for an exclusive own-brand appliances range, with authority to halt launches if evidence is insufficient, ensuring UK and EU sale readiness and ongoing regulatory alignment.

You will govern the end-to-end approval process, liaise with suppliers and internal teams, and drive post-market surveillance and continuous improvement across your

Qualifications

• Experience managing product compliance and safety in major domestic electrical appliances, consumer electronics or other regulated products.
• Strong working knowledge of UK product legislation and standards, including UKCA/CE, EMC, Ecodesign, Energy Labelling, RoHS, REACH and WEEE.
• Experience setting up compliance KPIs, audit programmes and management reporting.
• Willingness to travel within Europe and the Far East.

Responsibilities

• Develop, implement and manage the end-to-end product compliance framework for the own-brand portfolio, including policies, procedures and controls across the lifecycle.
• Own the product approval process, taking products through defined compliance stages from specification to testing, production and final sign-off.
• Review product specifications early to identify regulatory requirements, testing needs and compliance risks.
• Instruct and manage accredited test laboratories, agreeing testing scope and reviewing results.
• Coordinate supplier and factory audits covering manufacturing capability, quality systems and traceability, with travel across Europe and the Far East.
• Establish change-control processes ensuring changes are approved before implementation.
• Maintain Technical Files and compliance records for regulator scrutiny.

Job description

Ready to own product compliance for an entire own-brand appliance range?

Want the authority to stop a launch when the evidence doesn't stack up?

Do you know UKCA/CE, EMC and Ecodesign well enough to challenge suppliers on them?

MacGregor Black is partnering with a leading consumer electronics player on the search for a Compliance Manager – MDA.

This business is growing a portfolio of exclusive own-brand appliances, sold through a network of retailers. As the range expands, the Compliance Manager will build and run the product compliance and technical governance framework behind it, ensuring every product is safe, tested and fit for sale in the UK and EU. You will own the product approval process and carry real authority to halt a launch where the evidence is not there.

Key Responsibilities

• Develop, implement and manage the end-to-end product compliance framework for the own-brand portfolio, including the policies, procedures and controls that apply across the product lifecycle
• Own the product approval process, taking products through defined compliance stages from specification to testing, production and final sign-off
• Review product specifications early in development and sourcing to identify regulatory requirements, testing needs and compliance risks
• Assess supplier and manufacturer compliance documentation, including certificates, test reports and Declarations of Conformity
• Instruct and manage accredited test laboratories, agreeing testing scope, reviewing results and coordinating further testing or corrective action
• Conduct or coordinate supplier and factory audits covering manufacturing capability, quality systems, production controls and traceability, with travel across Europe and the Far East
• Establish and manage change-control processes so that changes to specifications, components, materials, factories or processes are approved before implementation
• Maintain complete and accurate Technical Files and compliance records, ready for scrutiny by regulators
• Manage non-conformances through to resolution, working with suppliers and internal teams on root cause analysis and corrective actions
• Establish post-market surveillance using complaints, warranty data and product failures to identify emerging safety and compliance risks
• Act as the principal internal authority on own-brand compliance, advising Buying, Commercial, Supply Chain, Customer Service, Marketing and Product Development teams, and developing guidance and training for them
• Build compliance KPIs, audit programmes and management reporting that give senior leaders clear visibility of approvals, testing, audits and risks
• Ensure compliance is considered in supplier selection, range reviews, new product introductions and direct-sourcing initiatives
• Monitor changes to legislation and technical standards, assess their impact and implement the required changes
• Recommend stop-sale, delayed launch or withdrawal of approval where a product presents unacceptable risk or compliance cannot be evidenced, and advise senior management on significant risks and improvements

What We're Looking For

• Experience managing product compliance and safety in major domestic electrical appliances, consumer electronics or other regulated products sourced from the Far East and Europe
• Strong working knowledge of UK product legislation and standards, including product safety, electrical safety, EMC, Ecodesign, Energy Labelling, UKCA/CE, RoHS, REACH and WEEE
• Proven ability to determine testing requirements, instruct accredited laboratories, manage testing programmes and interpret technical results
• Experience reviewing and maintaining Technical Files, certificates, test reports, Declarations of Conformity, specifications, manuals and labelling
• Experience assessing suppliers and manufacturers, running or managing factory audits and ensuring production and quality controls are maintained
• Knowledge of product inspections, pre-production and production checks and sample approval, and of verifying that manufactured goods stay consistent with the approved specification
• Track record of assessing compliance risks, investigating failures and managing non-conformances and corrective and preventive actions to closure
• Understanding of post-launch monitoring, product withdrawals, recalls, regulatory notifications and corrective action processes
• Knowledge of packaging waste, battery and connected-product cybersecurity legislation
• Experience working with overseas manufacturers, particularly where products are sourced directly from factories in Asia
• Experience setting up compliance KPIs, audit programmes and management reporting
• The credibility and independence to challenge colleagues and senior stakeholders, and to hold a position on safety and compliance
• Willingness to travel within Europe and the Far East

For more information, contact Lewis Millican