Development Assistant

Scottish Borders Housing Association Limited; Selkirk; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Generous annual leave

Good pension scheme

Job summary

Scottish Borders Housing Association Limited is seeking a Development Assistant to support the delivery of new affordable homes in the Scottish Borders, providing high-quality administration and coordination to the Development Team.

You will maintain project records, action logs, payment and cashflow records, customer communications and handover records, and work closely with colleagues, consultants and customers to ensure progress and governance.

Qualifications

• Education to Standard Grade level (including English and Maths).
• Experience in a dynamic team in a fast-paced customer-facing office environment.
• Knowledge of best practice in administration and the ability to apply it.
• Excellent people skills with customers and colleagues.
• Commitment to achieving excellence in customer service.
• Strong numeracy, communication and IT skills with MS Office suite.

Responsibilities

• Keep the development programme well organised and recorded.
• Maintain project records, action logs and contractor information.
• Process payments, cashflow records and grant administration.
• Handle customer communications and escalation when needed.

Skills

Numeracy

Communication

IT skills

Education

Standard Grade level

Tools

Microsoft Office

Teams

Word

Excel

PowerPoint

Outlook

Job description

Salary: c£29k - £32k per annum (pay award pending)
Location: Selkirk, Scottish Borders
Hours and terms: Full time, Monday to Friday, 35 hours per week, permanent
Closing Date: 8 October 2026

We're looking for a Development Assistant to support the delivery of new affordable homes across the Scottish Borders by providing high-quality administration and coordination support to SBHA’s Development Team.

The Role:

As Development Assistant, you will help keep the development programme well organised, accurately recorded and progressing in line with internal governance, funding and customer service requirements. You will maintain project records, action logs, consultant and contractor information, payment and cashflow records, HARP grant administration, customer communications, handover records and defects tracking
You will work closely with Development colleagues, internal teams, consultants, contractors and customers, acting as a professional first point of contact for development-related enquiries and ensuring matters are recorded, progressed or escalated where required.

What we're looking for:

• Education to Standard Grade level or equivalent (including English and Maths).
• Experience of working in a dynamic team in a fast-paced customer facing office environment
• Knowledge and understanding of best practice in administration and the ability to apply this
• Excellent people skills with a proven ability to interact effectively with customers and colleagues positively and sensitively
• Demonstrated committed to achieving excellence in customer service
• Excellent numeracy, communication and IT skills experienced in the use of Microsoft Office packages - Teams, Word, Excel, PowerPoint, and Outlook

Being part of the SBHA team, you will enjoy a fantastic range of benefits including a competitive salary, flexible working, generous annual leave, stability of employment and a good pension scheme. You will be part of a team that is interested in your wellbeing and development, and work in an environment where you can flourish.

Scottish Borders Housing Association is not a licensed sponsor under the appropriate UK Government regulations and as such, does not invite applications from, nor engage in sponsoring, oversees applicants who do not already have the right to live and /or work in the UK. The Association will not engage in any enquiries or enter into negotiations from individuals or Agents in this regard.