Developing Investment Administrator

Mattioli Woods Limited; Leicester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Group pension

Life assurance

Income protection

Health cash plan

Study support

Job summary

Mattioli Woods Limited is hiring an Investment Operations Administrator in Leicester. The role sits in the Investment Operations Client Dealing team and involves handling client cash investments, trades, and model portfolio switches.

You will work with Investment Managers, CRMs, and the wider Finance team, supporting day-to-day trading and helping improve processes while aiming for strong client outcomes.

Qualifications

• Strong numeracy and IT skills with proficiency in Microsoft Excel.
• Excellent attention to detail and accuracy under pressure.
• Strong communication skills and ability to build effective working relationships across teams.
• Proactive, organised approach with ability to prioritise a varied workload.
• Desire to obtain industry qualifications to a minimum of Level 3.

Responsibilities

• Process trades, including client cash investment, sales, withdrawals and model portfolio switches.
• Liaise with Investment Managers, CRMs and the Investment Operations team to respond to queries and act on dealing instructions.
• Manage workload to meet service level agreements.
• Work with the Finance team to ensure accurate deduction and reporting of fees from platforms.
• Manage the centralised mailbox and assist with project work alongside senior team members.
• Identify process improvements and stay updated with system and industry changes.

Skills

Numeracy

Attention to detail

Communication

Organisational skills

Industry qualifications (Level 3)

Education

Industry qualifications Level 3

Tools

Microsoft Excel

Job description

Leicester (Hybrid) Full-time | 12 Month FTC

Are you a numerate, detail-oriented professional looking to build a career in investment operations? We have an exciting opportunity for an Investment Operations Administrator to join our Client Dealing team, playing a key role in monitoring client cash, processing trades, and investing client monies in a fast-moving and rewarding environment.

About the role

As part of the Investment Operations Client Dealing team, you will support the day-to-day trading requirements of the business - including client cash investment, sales, withdrawals, and model portfolio switching. You will work closely with Investment Managers, Client Relationship Managers, and the wider Finance team, and will be encouraged to contribute ideas to improve processes and drive better client outcomes.

What you’ll be doing:

• processing trades, including client cash investment, sales, withdrawals, and model portfolio switches
• liaising with Investment Managers, CRMs, and the Investment Operations team to respond to queries and act on dealing instructions
• managing and prioritising your workload to meet service level agreements
• working with the Finance team to ensure accurate deduction and reporting of fees from platforms
• managing the centralised mailbox and assisting with project work alongside senior team members
• proactively identifying process improvements and staying up to date with system and industry changes

What we’re looking for:

• strong numeracy, literacy and IT skills, with particular proficiency in Microsoft Excel
• excellent attention to detail and ability to work accurately under pressure
• strong communication skills and ability to build effective working relationships across teams
• a proactive, organised approach with the ability to prioritise a varied workload
• desire to obtain industry qualifications to a minimum of Level 3

What’s in it for you:

• competitive benefits package including group pension, life assurance, income protection and health cash plan
• support to study towards industry qualifications
• excellent opportunities for career development and progression within investment operations
• supportive team culture with charity events and regular social activities

About Mattioli Woods

With decades of experience in financial services and employee benefits, Mattioli Woods provides tailored, relationship-led solutions to our clients. We combine technical expertise with a professional yet supportive culture, ensuring our people and clients thrive.

We know that finding the right role can be overwhelming. As a result, we want all candidates - from entry-level to leadership - to experience a fair and transparent recruitment process. Our selection process is an important part of our culture. We have therefore broken it down, mapping out the process your application may follow.