Detention Custody Operations Manager - Safety & Welfare

Mitie Group; Gatwick; Presencial; GBP 37.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Parking

Uniform Provided

Descripción de la vacante

Mitie Group is recruiting for a Detention Custody Officer Manager (DCOM) in our Gatwick team. You will lead Detainee Custody Officers in overseas escorting and removals, ensuring safety, security and welfare are central to every operation.

The role requires strong leadership, clear communication, and the ability to manage complex logistics across UK and international contexts. A proactive manager will drive compliance with policies while delivering high-quality service.

Formación

• British or Irish national with a valid and in date passport.
• Full UK manual driving licence held for 12 months or longer.
• Settled Status or Indefinite Leave to Remain if not UK/Irish.
• Permanent residence in the UK for the past 3 years.
• No extended absence from the UK in past 3 years (>3 months).

Responsabilidades

• Oversee day-to-day management of Detainee Custody Officers during overseas escorting and removals.
• Maintain high safety and security standards while promoting detainee welfare and dignity.
• Organise data for management information and support removal operations.
• Liaise with operational control centre and ensure documentation complies with policies.

Conocimientos

Strong communication

Interpersonal skills

Team leadership

Coaching and development

Descripción del empleo

Mitie Group is recruiting for a Detention Custody Officer Manager (DCOM) in our Gatwick team. You will lead Detainee Custody Officers in overseas escorting and removals, ensuring safety, security and welfare are central to every operation.

The role requires strong leadership, clear communication, and the ability to manage complex logistics across UK and international contexts. A proactive manager will drive compliance with policies while delivering high-quality service.