Detention Custody Ops Manager – International Removals

Mitie; Gatwick; Presencial; GBP 37.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Parking

Uniform Provided

Descripción de la vacante

Mitie is seeking a Detention Custody Officer Manager (DCOM) for the Gatwick team. You will oversee Detainee Custody Officers within Overseas Escorting, ensuring safety, welfare and dignity while coordinating UK-wide and international removals.

We require strong communication skills and leadership to drive teams, maintain standards, and manage incidents. The role offers a fixed salary and a 37.5-hour week in a 24/7 operation with on-site duties at Gatwick.

Formación

• Strong communication and interpersonal skills.
• Experience managing custody staff or security teams is desirable.

Responsabilidades

• Manage, motivate, coach, monitor and support staff to maximise performance and ensure adherence to policies and procedures.
• Fulfill on-site senior manager duties during incidents until a more senior manager is available.
• Organise and provide accurate data for management information to support informed decisions.
• Support the planning and execution of removal activities with safety as priority.
• Maintain liaison with the operations control centre to ensure clear, current communications.
• Comply with the random drug and alcohol testing programme and safety standards.

Conocimientos

Staff leadership

Communication

Interpersonal skills

Descripción del empleo

Mitie is seeking a Detention Custody Officer Manager (DCOM) for the Gatwick team. You will oversee Detainee Custody Officers within Overseas Escorting, ensuring safety, welfare and dignity while coordinating UK-wide and international removals.

We require strong communication skills and leadership to drive teams, maintain standards, and manage incidents. The role offers a fixed salary and a 37.5-hour week in a 24/7 operation with on-site duties at Gatwick.