Detention Custody Officer - Larne Short Term Holding Facility

Mitie; Larne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

Life insurance

Full pay training

Job summary

Mitie is recruiting for a Detention Custody Officer at Larne House Residential Short-Term Holding Facility in Northern Ireland. The role requires safeguarding residents, maintaining security, and delivering compassionate care within a critical public service setting.

You will receive thorough training on full pay and work a 4-on-4-off rolling shift pattern, including days and nights. The position operates year-round with 42 hours per week.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to stay calm and think clearly under pressure.
• Problem-solving and decision-making in fast-paced settings.

Responsibilities

• Ensure safety and welfare of residents within a secure facility.
• Escort and transport residents as required, including on aircraft or ferries to the Mainland UK.
• Work across day and night shifts, including weekends and bank holidays, 365 days a year.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Problem-solving

Non-judgemental approach

Job description

42 hours per week £28,822.00 per annum working a Rolling Shift pattern covering both days and nights. shift pattern 4on4off (2 days 18:30 - 06:30 followed by 2 nights 18:30 - 06:30)

Pension and life insurance

Full training given on FULL PAY

24-hour service, 365 days a year.

We're looking for respectful, caring people to join our teams.

Are you looking for anewrole where you can genuinely make a difference to people's lives?

Care & Custody isone of the leading providers of outsourced public services in the UK. We're looking for respectful, diligent and caring people to join our team ofIn-CountryDetention Custody Officers (ICEDCO).

Our philosophy is all about delivering brilliant service to the people in our care and creating great training, development and career opportunities for the people we employ. We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

The RoleDetention Custody Officer - Immigration Services- Larne House Residential Short-Term Holding Facility.Working as a DCO within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we'll support you throughout your time to grow and develop.

Your new role as a Residential Short-Term holding Facility DCO will be to ensure welfare and safety within our secure facility. There will be occasions in supporting our Belfast colleagues in escortingand safely transporting immigration residents across Northern Ireland and by aircraft and ferry to the Mainland UK.

If you're the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.

You'll spend your time in our modern, secure facility based inside of a Police station. The facility is designed to hold residents up to 5 or 7 days depending on the resident's casework. Your primary role is to ensure safety, security and welfare of the residents, the facility and your colleagues. There will be occasions where you will be required in both driving a small mini bus sized vehicle and escorting inside that vehicle at different times during your shift while maintaining high standards of security and safety, and promoting the welfare and decency of residents in your care.

Your working time will require you to cover both day shifts and night shifts. This includes Bank holidays, weekends, we cover 365 days a year.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.

You'll begin your Care & Custody career completing a 4 -week initial training course. Please note that this course may be in a separate location to the role and will be in England. This will develop the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

Qualifications

UK citizen, with your own indefinite leave to remain (not through marriage) or EEA citizen.

Valid and in-date passport, with no restrictions on your stay in the UK (A valid visa in an expired passport cannot be used to prove right to work in the UK, you must provide a biometric residence permit alongside an in-date passport.

Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.

Specific driving compliance is attached to this role.

Full UK Northern Ireland manual driving licence with at least 12 months post qualifying experience.

Fewer than 7 points on your UK Driving Licence.

Have not been subject to a driving ban within the last 12 months (from date of ban ending)

Not currently bankrupt

The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC).

Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system.

If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.

To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.