Detention Custody Officer - Sandford RSTHF

Mitie; Sandford-on-Thames; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free parking

Uniform

4-week fully paid training course

Blue Light discount card

Pension and Life assurance

Discounts for cinema, online shopping,

Job summary

Mitie is seeking a Detention Custody Officer at the Sandford Short-Term Holding Facility. You will provide care to immigration residents, maintain security and safety standards with dignity, and work within a 24/7 operation.

No prior experience is required; full training will be provided. You will undertake a 4-week paid training course, followed by 13 months of mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Qualifications

• Be a UK Citizen, Commonwealth citizen with ILR, or an EEA citizen
• Pass an Enhanced DBS check and vetting
• Hold a full UK manual driving licence with at least 12 months experience and fewer than 7 points on your licence

Responsibilities

• Provide care to immigration residents in a fixed location
• Maintain high security and safety standards while treating residents with dignity and respect
• Work a mix of day and night shifts covering a 24/7, 365-day operation

Skills

Strong communication

Interpersonal skills

Calm and non-judgemental

Problem-solving abilities

Staying composed under pressure

Job description

Detention Custody Officer - Sandford RSTHF

Detainee Custody Officer - Sandford short-Term Holding Facility

Join Us and Make a Difference

Short-Term Holding Facility DCO: £30,119 based on 42 hours per week

Who We're Looking For

• Strong communication and interpersonal skills
• A calm and non-judgemental approach
• Great problem-solving abilities
• The ability to stay composed under pressure,

What You'll Be Doing

As an In-Country Escorting DCO at the Short-Term Holding Facility you'll be responsible for:

• Providing care to immigration residents in a fixed location
• Maintaining high security and safety standards while treating residents with dignity and respect

This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.

No Experience? No Problem!

No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.

Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Why Join Us?

• Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
• Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles
• Continued personal developmentwithfull support given to enhance your career.
• Free parking and uniform
• Training: 4-week fully paid training course
• A great selection of benefits incl. Access to on-line GP services, share options and a generous holiday allowance.
• Pension and Life assurance
• Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card.

To apply, you must:

• Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
• Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
• Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
• Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
• Hold a full UK manual driving licence (at least 12 months of experience)
• Have fewer than 7 points on your licence and no driving bans in the last 12 months
• Be over 21 years of age

Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.

Application Process

Successful candidates will be invited to an assessment process which includes:

• Interview
• Capability assessments
• Full vetting screening