Destination Travel Advisor: Commission & Holiday Perks

TUI Cruises GmbH; Cleethorpes; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Flexible commission scheme

Holiday benefits and discounts

Health and wellbeing support

Career development and training

Pension and life assurance

Job summary

At TUI, a Travel Advisor in our Cleethorpes store helps guests choose and book holidays, cruises, UK breaks and add‑ons while delivering memorable customer experiences.

You’ll handle a variety of duties, from selling to resolving questions and learning new systems, with a focus on meeting targets and supporting the team. The role includes weekend and bank holiday shifts in a busy retail environment.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.

Responsibilities

• Inspire customers and colleagues with passion while delivering a fun shopping experience.
• Aim to exceed sales objectives within a busy retail environment.
• Engage with customers face to face and virtually, embracing new systems and processes.
• Investigate and resolve customer questions or complaints proactively.
• Receive training on multiple systems to enhance knowledge and bring holidays to life.

Skills

Customer service

Sales skills

Team player

Adaptability

Communication

Tools

POS systems

Job description

At TUI, a Travel Advisor in our Cleethorpes store helps guests choose and book holidays, cruises, UK breaks and add‑ons while delivering memorable customer experiences.

You’ll handle a variety of duties, from selling to resolving questions and learning new systems, with a focus on meeting targets and supporting the team. The role includes weekend and bank holiday shifts in a busy retail environment.