Despatch Warehouse Team Lead – Lead Outbound Ops

Hodder & Stoughton; East Hagbourne; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

35 days holiday incl. Bank Holidays

Pension & Life Assurance

Family policy including maternity, p/T

Discounts across a wide range of books

Cycle to Work scheme

Eye care vouchers

Free onsite parking

Free tea and coffee

Employee networks & training programs

Job summary

Hachette UK Distribution is seeking a Team Leader in Despatch at the Didcot site to oversee outbound operations across multiple warehouse functions. You will lead and develop a team to ensure high performance, safety, and customer satisfaction, managing workflow, loads, and compliance with standards and systems.

Ideally you will bring experience in fast-paced logistics, strong leadership, and proficiency with WMS and office systems.

Qualifications

• Experience in a fast-paced warehouse or logistics environment.
• Strong organisational, planning, and communication skills (written and verbal).
• Ability to lead by example and drive a high-performance culture.
• Proficiency in using WMS (preferably BY WMS) and standard office systems.
• Proven ability to manage change and improve processes.
• Understanding of Health & Safety and warehouse compliance.
• Desirable: FLT licence or willingness to undergo training.
• Experience working with third-party logistics (3PL) or client liaison.
• Understanding of MHE operations, licences, and maintenance processes.

Responsibilities

• Oversee outbound operations across multiple warehouse functions.
• Lead, develop and motivate a team to ensure performance, safety and customer satisfaction.
• Manage day-to-day workflow and strategic planning of outbound loads.
• Ensure compliance with warehouse standards and systems.
• Collaborate with internal stakeholders and external partners to drive continuous improvement.

Skills

Leadership

Planning

Communication

WMS experience

Change management

Health & Safety

3PL liaison

MHE knowledge

Tools

WMS BY WMS

Job description

Hachette UK Distribution is seeking a Team Leader in Despatch at the Didcot site to oversee outbound operations across multiple warehouse functions. You will lead and develop a team to ensure high performance, safety, and customer satisfaction, managing workflow, loads, and compliance with standards and systems.

Ideally you will bring experience in fast-paced logistics, strong leadership, and proficiency with WMS and office systems.