Despatch Team Lead - Outbound Warehouse Operations

Hachette UK Distribution Limited; East Hagbourne; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

35 days annual holiday including Bank

Pension Plan

Life Assurance

Employee discounts on books

Cycle to Work

Eye care vouchers

Training & development programmes

Staff events

Free onsite parking

Free tea and coffee

Job summary

Hachette UK Distribution Limited is seeking a Team Leader in Despatch to oversee outbound operations across multiple warehouse functions. You will lead, develop and motivate a team to meet performance, safety and customer satisfaction targets.

The role requires experience in a fast-paced warehouse, strong planning and communication skills, and proficiency with WMS and office systems. A focus on change and continuous improvement is essential.

Qualifications

• Experience in a fast-paced warehouse or logistics environment.
• Strong organisational, planning and communication skills.
• Ability to lead by example and drive a high-performance culture.
• Proficiency in using WMS (preferably BY WMS) and standard office systems.
• Understanding of Health & Safety and warehouse compliance.

Responsibilities

• Oversee outbound operations across multiple warehouse functions.
• Lead, develop and motivate a team to high performance.
• Plan outbound workflow and loads, ensuring safety and accuracy.
• Ensure compliance with warehouse standards and systems.
• Collaborate with internal and external stakeholders to improve processes.

Skills

Leadership

Planning

Organisational skills

Communication

Change management

Health & safety

Warehouse compliance

WMS usage

Office systems

Tools

WMS BY WMS

BY Office systems

Job description

Hachette UK Distribution Limited is seeking a Team Leader in Despatch to oversee outbound operations across multiple warehouse functions. You will lead, develop and motivate a team to meet performance, safety and customer satisfaction targets.

The role requires experience in a fast-paced warehouse, strong planning and communication skills, and proficiency with WMS and office systems. A focus on change and continuous improvement is essential.