Despatch Planner in Salisbury)

Rubicon Recruitment Group; Salisbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Full training

Forklift training

Permanent role

Logistics expertise

Supportive management

Job summary

Rubicon Recruitment Group is seeking a Despatch Planner to join our manufacturing logistics team. You will manage customer and supplier schedules, generate works orders, and coordinate with team leaders to ensure timely shipments.

Training will be provided on internal systems and processes, with forklift training available if not already held. This permanent role offers a stable environment and the chance to develop expertise in planning and logistics, with a supportive management structure and

Qualifications

• Experience working within a manufacturing or logistics environment preferred.
• Confident using MRP or similar planning systems.
• Forklift licence (FLT) desirable but not essential, as training can be provided.
• Strong organisational skills and a keen eye for detail.
• Comfortable liaising with customers and internal teams alike.

Responsibilities

• Receive, process, and maintain customer and supplier schedules and orders.
• Generate works orders and issue them to the relevant team leader or stores area.
• Prepare and pack customer shipments in line with customer-specific packaging procedures.
• Liaise with customers via email, telephone, and online portals regarding order status.
• Load and unload customer packaging and product, including via forklift truck.
• Maintain accurate filing systems and customer logistics query portals.

Skills

Organisational skills

Attention to detail

Customer liaison

Team collaboration

Tools

MRP systems

Forklift

Job description

Day 1: You've got a desk, a walkthrough of the MRP system, and an introduction to the team you'll be working alongside.

Day 30: You're confidently processing customer schedules, generating works orders, and liaising directly with customers on order status.

Day 90: You're trusted to keep the whole despatch process running smoothly, from schedule to shipment, with your accuracy relied on across the team.

As a Despatch Planner, you'll benefit from:

• Full training provided on systems and processes
• Forklift training available if not already held
• A stable, permanent role within a well-established business
• Opportunity to build genuine expertise across planning and logistics
• Supportive management and a structured working environment

As a Despatch Planner, your responsibilities will include:

• Receive, process, and maintain customer and supplier schedules and orders
• Generate works orders and issue them to the relevant team leader or stores area
• Prepare and pack customer shipments in line with customer-specific packaging procedures
• Liaise with customers via email, telephone, and online portals regarding order status
• Load and unload customer packaging and product, including via forklift truck
• Maintain accurate filing systems and customer logistics query portals

As a Despatch Planner, your experience will include:

• Experience working within a manufacturing or logistics environment preferred
• Confident using MRP or similar planning systems
• Forklift licence (FLT) desirable but not essential, as training can be provided
• Strong organisational skills and a keen eye for detail
• Comfortable liaising with customers and internal teams alike

If you're looking for a Despatch Planner role where your organisation and reliability genuinely make a difference, this is a great opportunity to settle into a permanent position.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.