Engineering Despatch Manager

South West Recruitment; Verwood; Presencial; GBP 36.000 - 44.000; Jornada completa

Descripción de la vacante

We’re looking for a driven and highly organised Despatch Manager to lead despatch operations within a fast-paced precision engineering environment. This is a hands‑on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers.

Formación

• Leadership experience managing teams in a fast-paced environment.
• Excellent organisational skills and ability to manage competing priorities.
• High attention to detail and commitment to accuracy.
• Confident working under pressure while maintaining performance.
• Strong communication skills across teams and levels.
• Proactive problem-solver who takes ownership of outcomes.

Responsabilidades

• Lead and manage the day-to-day operation of the Despatch Department.
• Prioritise workload to ensure all customer delivery deadlines are met.
• Supervise, support, and develop the despatch team to maximise performance.
• Set clear expectations and maintain accountability within the team.
• Identify training needs and support ongoing skill development.
• Oversee the accurate preparation and dispatch of all customer orders.
• Ensure all orders are correctly invoiced and aligned with customer requirements.
• Coordinate and monitor subcontract treatment processes.
• Maintain accurate despatch logs, treatment records, and monthly reporting.
• Oversee stock allocation and organisation within the department.
• Maintain high standards of housekeeping and FOD prevention.
• Communicate proactively with internal departments to avoid delays.
• Respond quickly and effectively to changing production and customer priorities.

Conocimientos

Leadership

Organisational skills

Attention to detail

Under pressure

Communication

Problem solving

Herramientas

Excel

Outlook

Descripción del empleo

Despatch Manager
Industry: Precision Engineering (Aerospace)
Full-time | Permanent
Salary: £40,000 per annum

About the Role

We’re looking for a driven and highly organised Despatch Manager to lead our despatch operations within a fast-paced precision engineering environment.

This is a hands‑on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front.

Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.

Key Responsibilities

• Lead and manage the day-to-day operation of the Despatch Department
• Prioritise workload to ensure all customer delivery deadlines are met
• Supervise, support, and develop the despatch team to maximise performance
• Set clear expectations and maintain accountability within the team
• Identify training needs and support ongoing skill development
• Oversee the accurate preparation and dispatch of all customer orders
• Ensure all orders are correctly invoiced and aligned with customer requirements
• Coordinate and monitor subcontract treatment processes
• Maintain accurate despatch logs, treatment records, and monthly reporting
• Oversee stock allocation and organisation within the department
• Maintain high standards of housekeeping and FOD prevention
• Communicate proactively with internal departments to avoid delays
• Respond quickly and effectively to changing production and customer priorities

What We’re Looking For

Essential Skills & Attributes

• Leadership experience managing teams in a fast-paced environment
• Excellent organisational skills and ability to manage competing priorities
• High attention to detail and commitment to accuracy
• Confident working under pressure while maintaining performance
• Strong communication skills across teams and levels
• Proactive problem-solver who takes ownership of outcomes
• Good IT skills, including Microsoft Excel and Outlook

Ideal Experience (Not Essential)

• Background in engineering, manufacturing, or logistics/dispatch
• Experience coordinating subcontract processes or production flow

We’re open to candidates with transferable leadership experience and the right mindset.

What Good Looks Like in This Role

• You run the department smoothly with minimal oversight
• You proactively develop team members and improve performance
• You keep the team organised, focused, and aligned with priorities
• You maintain accuracy even under pressure
• You proactively identify and resolve issues before they escalated
• You build strong communication across departments to keep work moving
• You and your team consistently meet or exceed delivery targets

Who This Role Is For

• Leaders who enjoy developing people as well as delivering results
• Individuals who thrive in fast-paced, deadline-driven environments
• Managers who take pride in organisation, accuracy, and accountability
• Strong communicators who can coordinate across multiple teams

Why Join Us?

• Join a high-quality aerospace precision engineering business
• Take full ownership of a critical operational department
• Work with a supportive, team-focused environment
• Opportunity to make a real impact on delivery performance and efficiency
• Stable role within a growing and well-established company