Desktop Support Engineer — Remote & On-Site IT Troubleshooter

Blupace Tech; Belfast; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Diverse and collaborative work environment

Job summary

A leading IT support company is seeking a Desktop Support Engineer in Belfast, Northern Ireland. This role focuses on providing technical support for hardware and software issues, requiring a bachelor's degree in Computer Science or related field. Candidates should have a minimum of 4 years of IT experience with relevant certifications like CompTIA A+ and strong troubleshooting skills. The position offers a competitive salary ranging from £40,000 to £50,000.

Qualifications

• 4+ years of IT experience required.
• Experience supporting desktop applications and hardware.
• Proven ability to meet service-level agreements.

Responsibilities

• Provide first/second level contact and problem resolution.
• Install, upgrade, and troubleshoot desktop applications.
• Perform preventative maintenance on desktop hardware.

Skills

Analytical skills

Troubleshooting

Communication skills

Multi-tasking

Adaptability

Education

Bachelor's degree in Computer Science or related field

CompTIA A+ certification

Microsoft Certified Professional (MCP)

Tools

Windows 7-10

Microsoft Active Directory

MS Office 365

Helpdesk ticketing systems

Job description

A leading IT support company is seeking a Desktop Support Engineer in Belfast, Northern Ireland. This role focuses on providing technical support for hardware and software issues, requiring a bachelor's degree in Computer Science or related field. Candidates should have a minimum of 4 years of IT experience with relevant certifications like CompTIA A+ and strong troubleshooting skills. The position offers a competitive salary ranging from £40,000 to £50,000.