Deskside IT Engineer - Onsite Hardware & Printer Support

Es Field Delivery Uk Ltd; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology services provider in Wolverhampton is seeking an IT Deskside Support Engineer to deliver onsite technical services for users. The successful candidate will manage hardware break-fix, incident resolution, and stock management while demonstrating strong technical skills and effective communication. This position offers access to training and a comprehensive benefits package including a pension plan, private medical cover, and life insurance.

Benefits

Personal pension plan

Private medical cover

Life insurance

Flexible holiday

Qualifications

• Experience in desktop support and hardware refreshes.
• Good knowledge of current software packages.
• Understanding of IT infrastructure.

Responsibilities

• Provide onsite technical support services.
• Handle hardware break-fix services including desktops and laptops.
• Manage incidents and problems escalated from the Service Desk.

Skills

Technical competence

Good communication skills

Methodical approach

Problem-solving ability

Organizational skills

Education

Accredited hardware qualification

Tools

Deskside Software

PCs and peripherals

Job description

A technology services provider in Wolverhampton is seeking an IT Deskside Support Engineer to deliver onsite technical services for users. The successful candidate will manage hardware break-fix, incident resolution, and stock management while demonstrating strong technical skills and effective communication. This position offers access to training and a comprehensive benefits package including a pension plan, private medical cover, and life insurance.