Designate Manager

HOLLAND AND BARRETT; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

28 days holiday including bank

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6 mo)

Employee Assistance Programme

Pension (auto-enrolment)

Life assurance (2x salary)

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Designate Store Manager to support stores across the London region, leading by example and driving commercial results while preparing for a permanent Store Manager role.

You will coach teams, deliver trusted health and wellness guidance, and collaborate with Store Managers and the Regional Manager to share best practice and drive performance. The role requires travel and a passion for health and wellness.

Qualifications

• Experience leading teams in a retail or hospitality environment.
• Strong communication and relationship-building skills.
• Commercial awareness with ability to use insights to improve store performance.
• Adaptability and willingness to travel across the region to support different stores.
• Passion for health and wellness and eagerness to develop expertise.

Responsibilities

• Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
• Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
• Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
• Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.

Skills

Team leadership

Communication

Commercial awareness

Adaptability

Customer health/wellness focus

Job description

Oxford Street, London

Permanent | 38.75 hours per week

Salary: Up to £40,000 per annum (depending on experience)

At Holland & Barrett, we're trusted partners in helping people make health and wellness a way of life. As a Designate Store Manager, you'll support stores across your region, bringing leadership, coaching and commercial expertise wherever it's needed most.

This is an exciting opportunity for an experienced retail leader who enjoys variety, thrives on new challenges and is ready to develop towards a permanent Store Manager position. You'll work closely with Store Managers and Regional Managers, helping teams succeed while building the knowledge and experience to take the next step in your career.

What you'll be doing

• Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
• Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
• Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
• Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.

What you'll bring

• Experience leading teams in a retail or hospitality environment, with a passion for developing others.
• Strong communication and relationship-building skills, with the ability to inspire and motivate teams.
• Commercial awareness and confidence using insight to improve store performance.
• Adaptability, organisation and a willingness to travel across your region to support different stores.
• A passion for health and wellness, with curiosity to keep learning and developing your expertise.

Benefits

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary, after 6 months' service).£50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
• Cycle to Work scheme.

Please note that vacancies may close early if we receive a high volume of applications.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.