Designate Deputy Manager

Pets at Home Limited; Batley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual bonus opportunities

28 days paid leave, rising to 33 days

Job summary

Pets at Home Limited is seeking a Deputy Store Manager Designate to support the Leeds area. You will work closely with Store Managers to oversee daily operations, drive performance, and ensure exceptional experiences for customers and their pets.

With at least 1 year of management experience in retail, you will lead a team, manage recruitment, stock, and compliance, and step in as Duty Manager when needed. This role involves a 39-hour week and a focus on continued training and capability

Qualifications

• Have at least 1 year of management experience in a retail environment.
• Flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Excellent communication and leadership skills to engage and inspire your team.
• Passionate about learning and committed to training covering areas such as customer service, health and safety, and pet care.

Responsibilities

• Inspire and lead your team to create a fun, engaging, and customer-focused environment.
• Drive sales performance and achieve key KPIs.
• Oversee store operations, including recruitment, stock management, and compliance with health and safety.
• Act as Duty Manager when the Store Manager is unavailable.
• Lead by example and contribute to the store's overall success.

Skills

Leadership

Retail management

Communication skills

Team motivation

Job description

Deputy Store Manager Designate - Leeds Area - 39 Hours Who are we? We're Pets at Home - if you're someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores - where local people work with local pet owners and help local pets. What's the role? As a Deputy Store Manager Designate you'll work closely with several Store Managers in the local area to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include:

Key Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store's overall success.

We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

Qualifications

• Have at least 1 year of management experience in a retail environment.
• Are passionate about retail and delivering exceptional results.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Have excellent communication and leadership skills to engage and inspire your team.
• Are passionate about learning and committed to training covering areas such as customer service, health and safety, and pet care.

We reward our management team with a comprehensive package designed to support your well-being, including:

Benefits

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).