Deputy Designate Manager

Pets at Home Limited; Hasland; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual bonus opportunities

28 days paid leave, rising to 33 days

Job summary

Pets at Home Limited is recruiting a Deputy Store Manager Designate in Chesterfield to oversee day-to-day operations in our store and lead the team in the Store Manager's absence.

You'll be responsible for recruitment, performance management, stock control and maintaining high standards, with 39 hours per week and a 7-day shift pattern, including weekends and bank holidays. Comprehensive training will be provided to support exceptional service for pets and their owners.

Qualifications

• At least 1 year of management experience in a retail environment.
• Strong communication and leadership abilities.
• Willing to work a 7-day shift pattern including weekends and bank holidays.

Responsibilities

• Inspire and lead the team to create a customer-focused environment.
• Oversee recruitment, performance management, and stock control.
• Ensure health and safety compliance and store standards.
• Act as Duty Manager when the Store Manager is unavailable.
• Contribute to the store's overall success.

Skills

Management experience in retail

Leadership skills

Communication skills

Job description

Deputy Manager Designate - Chesterfield- 39 Hours Who are we? We're Pets at Home - if you're someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores - where local people work with local pet owners and help local pets. What's the role? As a Deputy Store Manager Designate you'll work closely with several Store Managers in the local area to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include:

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store's overall success.

We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

We'd love to hear from you if you:

• Have at least 1 year of management experience in a retail environment.
• Are passionate about retail and delivering exceptional results.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Have excellent communication and leadership skills to engage and inspire your team.
• Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).