Deputy Store Manager Designate

Pets at Home Limited; Leeds; On-site; GBP 28,000 - 36,000; Full time

Job summary

Pets at Home Limited in Leeds area is seeking a Deputy Store Manager Designate to oversee daily store operations when the Store Manager is unavailable and to lead the team toward delivering excellent customer care for pets and their owners. This 39-hour per week role involves recruitment, performance management, stock control, health and safety, and driving sales KPIs, with comprehensive training provided.

If you have at least one year of management experience in retail and are flexible to work

Qualifications

• At least 1 year of management experience in a retail environment.
• Flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Passionate about retail and delivering exceptional results.

Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store’s overall success.

Skills

Team leadership

Customer focus

Retail management

Recruitment

Health & safety compliance

Job description

Deputy Store Manager Designate - Leeds Area - 39 Hours Who are we? We’re Pets at Home - if you’re someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores - where local people work with local pet owners and help local pets. What’s the role? As a Deputy Store Manager Designate you’ll work closely with several Store Managers in the local area to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include:

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store’s overall success.

We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

We’d love to hear from you if you:

• Have at least 1 year of management experience in a retail environment.
• Are passionate about retail and delivering exceptional results.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.