Derbyshire Repairs Supervisor – Lead Responsive Repairs

Wates Smartspace; South Derbyshire; Remote; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Holiday entitlement

Job summary

Wates Smartspace Derbyshire is seeking a proactive Repairs Supervisor to oversee responsive repairs delivery across our housing maintenance contracts in Derbyshire. You will lead multi-trade operatives and subcontractors, drive performance against KPIs, ensure safety and quality, and deliver excellent customer outcomes.

This role offers career progression, a supportive team environment, and a competitive salary with vehicle allowance. A strong trade background and SSSTS are essential.

Qualifications

• SSSTS or equivalent qualification required.
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Responsibilities

• Supervise day-to-day delivery of responsive repairs across Derbyshire.
• Lead and support operatives and subcontractors across multiple trades to drive productivity and quality.
• Work to achieve client and WPS KPIs, including reducing overdue repairs and improving first time fix rates.
• Monitor repairs, resolve issues, and ensure excellent customer outcomes.
• Promote health and safety compliance across all activities.
• Act as main point of contact for customers, clients and stakeholders, handling queries professionally.

Skills

SSSTS

Trade background

Leadership

Communication

Organisation

Problem-solving

Customer-focused

Time management

Education

NVQ Level 2 (trade)

Tools

Awaab's Law knowledge

HHSRS knowledge

Job description

Wates Smartspace Derbyshire is seeking a proactive Repairs Supervisor to oversee responsive repairs delivery across our housing maintenance contracts in Derbyshire. You will lead multi-trade operatives and subcontractors, drive performance against KPIs, ensure safety and quality, and deliver excellent customer outcomes.

This role offers career progression, a supportive team environment, and a competitive salary with vehicle allowance. A strong trade background and SSSTS are essential.