Deputy Store Manager — Lead Trade & Service Team

Topps Tiles; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Topps Tiles, the UK's leading tile retailer, is seeking a Deputy Manager to be at the heart of our store’s success. You will work closely with the Store Manager to lead, motivate and inspire the team, champion standout service and drive strong commercial results across our trade business.

You’ll strengthen local trade relationships, build loyalty and ensure trade customers view Topps as their number one destination for tiles.

Responsibilities

• Lead and motivate the store team to deliver great service and sales behaviour.
• Grow relationships with trade customers and increase local market share.
• Coach staff to spot opportunities and close sales on the shop floor.
• Maintain high operational standards and deliver an unrivalled customer experience.

Job description

Topps Tiles, the UK's leading tile retailer, is seeking a Deputy Manager to be at the heart of our store’s success. You will work closely with the Store Manager to lead, motivate and inspire the team, champion standout service and drive strong commercial results across our trade business.

You’ll strengthen local trade relationships, build loyalty and ensure trade customers view Topps as their number one destination for tiles.