Deputy Store Manager – Lead Retail Performance

Iceland Foods Ltd; Crewe; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discounts

33 days holiday

Healthcare plan

Refer a Friend scheme

Job summary

Iceland Foods Ltd is seeking a committed Deputy Manager for the Crewe Food Warehouse to work with the Store Manager, drive profitability and lead the team to deliver excellent customer service.

You will review weekly performance, oversee operations, stock availability, safety, and training while fostering an inclusive culture and coaching colleagues to reach their best. This role requires a proactive leader who can manage multiple priorities in a fast-paced retail environment.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for delivering outstanding service.
• Flexibility to work across different stores.

Responsibilities

• Lead store performance and drive actions to improve results.
• Deliver great availability and control costs through strong processes.
• Coach and develop the team to improve capability.
• Support Store Manager and ensure cash handling and security policies are followed.
• Drive customer service through effective digital and store processes.

Skills

Retail management

Leadership

Communication

Customer service

Problem-solving

Team management

Flexibility

Job description

Iceland Foods Ltd is seeking a committed Deputy Manager for the Crewe Food Warehouse to work with the Store Manager, drive profitability and lead the team to deliver excellent customer service.

You will review weekly performance, oversee operations, stock availability, safety, and training while fostering an inclusive culture and coaching colleagues to reach their best. This role requires a proactive leader who can manage multiple priorities in a fast-paced retail environment.